Nec 5224 User Manual

USER GUIDE

4 • (MESSAGE) : provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox. Note : The Ring/Message ind

5 To select menu items on the display: 1. On a 5224 IP Phone, press the softkeys. 2. On a 5212 IP Phone, press *, 0 and # on the keypad. For exampl

6 TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especia

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8 CUSTOMIZING YOUR 5212/5224 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: • Press ( UP ) or ( DOWN ). To ad

9 Feature Keys You can use ( SUPERKEY ) on your phone or the Desktop Tool to program the personal keys as feature keys. The Desktop Tool is a brow

10 1. Press ( SUPERKEY ). 2. Press # or the No softkey until "Language?" appears. 3. Press * or the Yes softkey. 4. Press * or the Cha

11 MAKING AND ANSWERING CALLS Make a call 1. Lift the handset (optional). 2. If you want to use a Non–Prime Line, press a Line Appearance key. 3.

12 more information, contact your System Administrator. To make an Emergency Call using the Line Interface Module line: 1. Lift the handset. 2. Pr

13 • If the next letter in the name is on the same digit key as the previous letter, press the —> softkey before proceeding. • If required, pres

3300 ICP 8.0 UR3

14 Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to se

15 To store a Speed Call number: 1. Press ( SUPERKEY ). 2. Press # or the No softkey until "Personal Keys?" appears. 3. Press * or the

16 3. Enter an index number between 00 and 09. 4. Dial the number to be stored (press ( HOLD ) between digits to create a one–second pause during

17 Auto–Answer To enable or disable Auto–Answer: • Press the Auto-Answer feature key. To enable or disable Auto-Answer on a 5224 IP Phone only: 1

18 To change a Group Listen call into a Handsfree call so that others in the room can join the conversation: 1. Press (SPEAKER). 2. Hang up the

19 CALL HANDLING Hold To place a call on Hold: • Press ( HOLD ). To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing lin

20 • To announce the Transfer, wait for an answer, consult, and hang up. • To cancel the Transfer, press ( CANCEL ). To transfer an active call

21 To add a call on Hold to an existing conversation or conference: 1. Press the AddHeld softkey. 2. Press the flashing line key. Swap To call ano

22 7. Press * or the Program softkey . 8. Dial the destination number. If you make an error while dialing, press * or the <— softkey to correct e

23 To cancel Call Forward – Remote from the station that set the remote forwarding: 1. Lift the handset. 2. Dial **77. 3. Dial the extension of th

i Table of Contents ABOUT YOUR PHONE ... 1

24 Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging

25 3. Do one or all of the following: • To call the message sender, press #. • To erase the message, press *. To respond to a message waiting con

26 • To enter a new password, enter your password. • To change or clear your password, enter your current password. 5. Press the Enter softkey. 6

27 USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter

28 Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any exte

29 Call Pickup To answer a call that is ringing at another phone in your Pickup Group: 1. Lift the handset. 2. Press the Pickup feature key or the

30 Override To use Override when you encounter busy or Do Not Disturb tone: • Press the Intrude feature key. Paging To use Paging: 1. Lift hand

31 • When your phone is idle, press (MUTE) once. The MUTE key light flashes to indicate that Handsfree Answerback is ON. • When a Direct Page arr

32 Direct Paging - Handsfree Answerback Disabled Your administrator enables or disables Handsfree Answerback and you can also turn it on or off on yo

33 4. Enter the time in 24-hour format. 5. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1. Press ( SUPERKEY ). 2.

ii Redial... 13 R

34 Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch must be installed in the dedic

35 Music To turn Music on and off on a 5212 IP Phone when the phone is idle: • Press the Music feature key. To turn Music on and off on a 5224 IP

36 • To respond to a page from your prime page group, press #. • To respond to a page from a specific page group, dial the page group directory num

37 Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pres

38 4. Press the Okay softkey. To log out of Hot Desking 5224 IP Phone (the phone must be idle): 1. Press the HotDesk softkey. 2. Press the Logout

39 Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and out

40 To delete a particular call from the call log: • With the call log that you want to delete displayed, press # twice or press the Delete softkey.

41 Release Release lets you disconnect from an attempted Call Transfer or Conference Call without hanging up the handset. Release is useful when you

42 USING THE LINE INTERFACE MODULE (5224 IP PHONE ONLY) 5224 IP Phones support the Mitel Line Interface Module. The Line Interface Module allows you t

43 Answer a Waiting Call on the Line Interface Module Line If you have subscribed to an analog call waiting service, you may use the hookswitch or pr

iii Attendant Call Hold - Remote Retrieve... 27 Call Park...

44 FAILOVER MODE Make A Call To make a call using the Line Interface Module line during an IP connection failure: 1. Lift the handset. IP FAIL: ANA

®,™ Trademark of Corporation© Copyright 2008, CorporationAll rights reservedMitel NetworksMitel Networks

iv FAILOVER MODE... 44 EMERGENCY CALLS.

1 ABOUT YOUR PHONE The Mitel 5212 and 5224 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP net

2 The 5212 IP Phone The 5224 IP Phone

3 Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LCD) viewing area that assists you