NEC IPK User Manual

XenMail CTI User’s GuideNEC Business Solutions LtdDocument No.: 8563

8P alternate greeting, enter 7 4 7 1.P busy greeting, enter 7 4 8 1.3. Enter 4 to stop recording.To activate your busy greeting1. Access your mailbox.

9Changing Call Transfer OptionsThe voice messaging transfers calls to your extension as a receptionist would. When you are unavailable or on another c

10Changing Call Screening OptionsThe system can screen your calls.4 When call screening is turned on, the system asks the caller’s name. Then it ring

11Changing Message Delivery OptionsThe system can dial up to four different telephone numbers to deliver your messages. You can set a range of minutes

12Using GroupsYou can create your own message groups. When you send a message to a group, the message is sent to all members of the group. Each group

13Changing GroupsYou can add and delete members of your message groups. You can delete any message group that you own, or change the group’s number, s

14Changing Your Recorded and Spelled NamesThe system uses your recorded name to identify both you and your messages to other callers. You can change y

15Quick Message ActionsWhile listening to a message, enter 3 to hear a menu of quick message actions. After you have learned the quick action numbers,

16ShortcutsUse shortcuts to accelerate your responses to the system.VOICE MESSAGINGEnter your personal ID and security code (if required), then enter

17E-MAIL INTEGRATION PACKAGE *Enter your personal ID and security code (if required), then enter the following shortcuts to do these tasks. 4 This

June 2004 NEC Business Solutions Ltdii Xen IPK XenMail CTI User’s GuideDoc. No. 8563 - Release 1.0June 2004THIS PAGE INTENTIONALLY LEFT BLANK

18Managing Your Voice Messages with SoftkeysNEWCheck new messagesARCHV Archive messageDEL Delete messageREW Rewind four seconds and playPAUSE Stop pla

19SETUPChange setup optionsGREET GreetingsPERS Personal optionsTRFR Transfer optionsGRPS GroupsDELIV Delivery optionsMORE View more optionsBACK View p

20System MenusMAIN MENUCHECK NEW MESSAGESLEAVE MESSAGESREVIEW OLD MESSAGESCHANGE SETUP OPTIONS4567NEW MESSAGESREPLYCHECK NEXT MESSAGEDELETEARCHIVEHEAR

Notes

Notes

1Checking New MessagesNew messages are messages that have not been played. The system notifies you when you have new messages.The system plays all urg

2Leaving a MessageThe system lets you leave voice messages for subscribers, groups, or guests. If you call a subscriber’s extension and the call is u

3Leaving a Group MessageYou can leave a message for more than one subscriber by:T Leaving the message for a message group.T Adding names to the addres

4Reviewing MessagesYou can review old messages and archived messages by telephone or by computer. After you have heard a new message, the system saves

5Modifying a MessageDepending on system settings, you can use one or more of these message options after you record a message:T Modify the message.T M

6Cancelling a MessageIf the recipient has not heard your last message, the system lets you cancel it. You can then record a new message.To cancel a me

7Changing Your GreetingsCallers hear a greeting before they leave a message. Your mailbox can have one of three greetings: standard, busy, or alterna