NEC Express5800/120Mc2 User's Guide

() User’s GuideEXPRESS5800/120Mc2

viii Using This GuideText ConventionsThis guide uses the following text conventions.Warnings, cautions, and notes have the following meanings:!WARNI

4-28 Upgrading Your SystemAttaching the Device Side Rails9. Install the media device into the bay as follows:! Move any cables in the bay out of the

Upgrading Your System 4-2910. Connect the interface and power cables to the device as follows (see Figureabove):! If you are installing a 5 1/4-inch

4-30 Upgrading Your SystemRemoving a 5.25-Inch Device1. Power off the system, unplug the system power cords, and remove theappropriate side panel dep

Upgrading Your System 4-315. Disconnect the power cable (A) and ribbon data cable (B) from the deviceyou are removing.Removing a Removable Media Dev

4-32 Upgrading Your SystemInstalling the Redundant Power SupplyThis section describes how to install the redundant power supply. With a secondpower s

Upgrading Your System 4-333. Slide the new redundant power supply (A) into the top power supply bayuntil it is fully seated and secure with its thre

4-34 Upgrading Your SystemPlugging in the AC Power Cords

5Problem Solving! Problem Solving! Static Precautions! Troubleshooting Checklists! Diagnostic Testing! Specific Problems and Corrective Actions! Probl

5-2 Problem SolvingProblem SolvingThis chapter helps you identify and solve problems that may occur during systeminstallation or while using your sys

Problem Solving 5-3Troubleshooting ChecklistsThe following subsections provide troubleshooting checklists for problems that occur atinitial system s

Using This Guide ixRelated DocumentsIn addition to this guide, the following system documentation is included with your servereither as electronic f

5-4 Problem SolvingRunning New Application SoftwareProblems that occur when you run new application software are usually related to thesoftware. Faul

Problem Solving 5-5After System Has Been Running CorrectlyProblems that occur after the system hardware and software have been runningcorrectly ofte

5-6 Problem SolvingDiagnostic TestingThis section provides a more detailed approach to diagnostic testing and identificationof a problem and locating

Problem Solving 5-7Monitoring POSTEach time you turn on the system, the Power-On Self-Test (POST) runs automaticallyand checks the system board, pro

5-8 Problem Solving POST Keys and ErrorsAction/Message DescriptionIf POST Beeps BeforeVideo AppearsInitialization failed before video initialized. M

Problem Solving 5-9Specific Problems and Corrective ActionsThis section provides possible solutions for the following specific problems:! Power LED

5-10 Problem SolvingIncorrect or No Beep CodeCheck the following:! Is the speaker cable connected to the system board?If the system operates normally

Problem Solving 5-11Characters are Distorted or IncorrectCheck the following:! Are the brightness and contrast controls properly adjusted on the vid

5-12 Problem SolvingCD-ROM Drive Activity Light Does Not LightCheck the following:! Is the power and signal cable to the CD-ROM drive properly instal

Problem Solving 5-13Problems with the NetworkDiagnostics pass, but the connection fails:! Make sure the network cable is securely attached.The contr

x Using This GuideSafety Notices!! Caution: To reduce the risk of electric shock which could cause personal injury, followall safety notices. The sy

5-14 Problem SolvingPlug and Play Installation TipsSome common PCI tips are listed here.! Reserve interrupts (IRQs) and/or memory addresses specifica

Problem Solving 5-15Post Error Codes and messages (Continued)Code Error Message0232 Extended RAM Failed at address line0233 Memory type mixing detec

5-16 Problem SolvingPost Error Codes and messages (Continued)Code Error Message0B80 BMC Memory Test Failed0B81 BMC Firmware Code Area CRC check faile

Problem Solving 5-17Post Error Beep CodesBeeps Error Cause Recommended Action1-2-2-3 ROM Checksum Error — Change system board1-3-1-1 DRAM Refresh Te

5-18 Problem SolvingHow to Identify BIOS and BMC Revision LevelsTo help you identify your system's current BIOS and BMC revision levels, refer t

ASystem Cabling! System Cabling! Before You Begin! Static Precautions! Standard Configuration! RAID Configuration

A-2 System CablingSystem CablingThis appendix contains information and procedures on cabling configurations used inyour system.The cabling configurat

System Cabling A-3 Standard ConfigurationYour system is cabled using a single channel on-board IDE Controller and dual channelon-board Adaptec 7899

A-4 System CablingA – Diskette drive connector I – Optional SCSI removable media devicesB – Diskette interface cableJ – Ultra-160/M SCSI connector (6

System Cabling A-5A – Ultra-160/M SCSI cable (68 pins)B – IDE cable (40 pins)Standard System Cable Routing

Using This Guide xiSafety Notices for Users Outside of the U.S.A. and Canada! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low

A-6 System CablingRAID ConfigurationThe RAID options available for your system provide your system with the addedsecurity of fault tolerance.If you o

System Cabling A-7A – Diskette drive connector I – Optional SCSI removable media devicesB – Diskette interface cableJ – RAID controllerC – Diskette

A-8 System CablingA – Ultra-160/M SCSI cable (68 pins)B – IDE cable (40 pins)RAID System Cable Routing

BManagement WorkstationApplication! Overview! MWA System Requirements! Installing MWA! MWA Main Window! Using MWA! Dialog Boxes! Troubleshooting

B-2 Management Workstation ApplicationOverviewManagement Workstation Application (MWA) is an application used for remoteserver management in a networ

Management Workstation Application B-3! Event Log retrieval — All event log data recorded in the server isretrieved by the management PC.Remote Cons

B-4 Management Workstation ApplicationInstalling MWATo use MWA several procedures must be performed to configure the managedserver and the management

Management Workstation Application B-57. Set the SG information as follows. (The items with * marks must beentered.)! Computer Name*Enter the server

B-6 Management Workstation ApplicationConfiguring Server BIOS SetupTo use MWA, you must configure the server's BIOS with three specific settings

Management Workstation Application B-72. Insert the SG Information floppy disk into the management PC diskettedrive.3. Select OK. Server SG informat

xii Using This GuideCare and HandlingUse the following guidelines to properly handle and care for your system.Protect the system from extremely low

B-8 Management Workstation ApplicationMain MenuMWA Main menu has the following menus.File! New SG — registers server system generation (SG) informati

Management Workstation Application B-9! Exit — terminates MWA and closes the connections to all servers.View! Toolbar — displays or hides the toolba

B-10 Management Workstation Application! DMI — displays the DMI data of a current server in the Data dialogbox. The data can be read only when the se

Management Workstation Application B-11Pop-Up MenusClicking the right mouse button in a server window displays a Pop-up menu.From this menu, you can

B-12 Management Workstation ApplicationUsing MWAOpening a Server WindowTo remotely access a managed server from the management PC using MWA,you must

Management Workstation Application B-13Using a Remote DriveWhen a remote drive is in use, [RD] displays in the title bar of the serverwindow. To con

B-14 Management Workstation ApplicationClear a server pause to resume processing as follows:! Go command — To resume server processing, select the Go

Management Workstation Application B-15Alerting ESMPROTMIf MWA receives an alert message from a server, it sends this message toESMPRO™ AlertManager

B-16 Management Workstation Application! [Activate] is checked — When an alert is received from a server, thewindow of the server becomes active. If

Management Workstation Application B-17Create/Copy FD Image File Dialog BoxThe Create/Copy FD Image File dialog box is used to create a FD image fil

1System Overview! Overview! System Chassis! Power Supply! Peripheral Bays! SAF-TE (SCSI Accessed Fault Tolerant Enclosure)Board! System Board Features

B-18 Management Workstation ApplicationData Dialog BoxThe Data dialog box displays the CMOS, ESCD, or DMI data of a server. Thisdialog box also allow

Management Workstation Application B-19SOS Receive Dialog BoxIf a fault is detected, a server that includes the system management controller(SMC) tr

B-20 Management Workstation Application Get log all: All the SMC event log data recorded in a server is acquiredsequentially from the oldest one an

Management Workstation Application B-21Problem: The server window does not display a server screen.Probable Cause: A graphic server screen may not b

B-22 Management Workstation Application

CSystem Status Hardware SupportInformation

C-2 System Status Hardware Support InformationSystem Status Hardware Support InformationThis appendix helps you identify and find a system status har

Glossary 1GlossaryA AC(Alternating Current) The type of current available in wall outlets. All computers mustconvert alternating current to direct c

2 Glossary BMC(Baseboard Management Controller) Contains all of the server management functions. Onemajor function of the BMC is to monitor system m

Glossary 3 CRT(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.D DC(Direct Current) The type of current available

1-2 System OverviewOverviewThis server is a modular, multiprocessing server based on the Intel Pentium® IIImicroprocessor family. It is a solid perf

4 Glossary EMS(Expanded Memory Specification) A method of accessing memory beyond the 640K limitof DOS by exchanging data in and out of main memory

Glossary 5 hot swapA method used to insert or remove SCSI disk drives into or from an operating bus. Thismethod is typically used in RAID subsystems

6 Glossary LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A newSCSI interface that provides greater I/O bandwid

Glossary 7 partitionThe process of dividing the storage space on a hard disk into separate areas so that theoperating system treats them as separate

8 Glossary RS-232C portAn industry standard serial port. See also serial port.S SAF-TE(SCSI Accessed Fault Tolerant Enclosure) A specification for m

Glossary 9 SVGA(Super VGA) A type of video display system that provides very high-resolution text andgraphics on analog color monitors. system board

10 Glossary

Equipment Log 1Equipment LogUse this equipment log form to record pertinent information about your system. Youwill need some of this information to

2 Equipment LogComponent Manufacturer Name & ModelSerial Number(if available) Date InstalledServerSystem BoardProcessor 1Processor 2DIMM Slot 1D

Index-1AAC link mode, 1-17ACPI, 1-17Administrative password, 1-18Advance menuconfiguring in setup, 3-6BBatteryinstalling, 4-7BIOS, 1-13, 3-3BMC, 1-16B

System Overview 1-3This server system is designed for minimum downtime. To this end, the server includesor has the options to include the following:

Index-2PPasswordadministrative, 1-18clearing and changing, 3-22user, 1-18PCI feature summary, 1-11Peripheralbays, 1-7controller, 1-15POSTerror beep co

xx

456-01524-000

1-4 System OverviewAs application requirements increase, you can expand your server with an additionalprocessor, additional memory, add-in boards and

System Overview 1-5 System ChassisThe system chassis is an easy-to-expand, fabricated metal structure. The major systemcomponents are shown in the f

xxx

1-6 System OverviewA – CD-ROM driveH – Interlock switchB – Removable media bayI – Standard power supplyC – 1.44 MB 3.5"diskette driveD – SAF-TE

System Overview 1-7Power SupplyThe ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operatingfrequency of 50/60 Hz. It is desi

1-8 System OverviewSystem Board FeaturesThe system board offers a “flat” design with the processor and memory subsystemsresiding on the board. This f

System Overview 1-9Pentium III ProcessorDepending on system configuration, each system includes one or two Pentium IIIprocessors. Each Pentium III p

1-10 System OverviewI/O Expansion SlotsThe server's expansion capabilities meet the needs of file and application servers forhigh performance I/

System Overview 1-1164 Bit PCI Connector SlotsThe system board has four full-length PCI 33 MHz 32 bit connector slots (A), as shownin the following

1-12 System Overview32 Bit PCI Connector SlotsThe system board has one full-length ISA connector (A), as shown in the followingfigure. The ISA connec

System Overview 1-13Shared ISA/PCI Connector SlotReal-Time Clock/CalendarThe real-time clock provides system clock/calendar information stored in a

1-14 System OverviewKeyboard and Mouse ControllerThe keyboard and mouse controller is PS/2 compatible.Network ControllerThe system board includes a 1

System Overview 1-15Peripheral ControllerThe advanced integrated peripheral controller supports two serial ports, two universalserial bus ports, one

() User’s GuideEXPRESS5800/120Mc2

1-16 System OverviewSystem Board Management Controller (BMC)Server management is concentrated in the System Board Management Controller(BMC). The BMC

System Overview 1-17ACPIThe Advanced Configuration and Power Interface (ACPI) aware operating system canplace the system into a state where the hard

1-18 System OverviewRemote Power-On (Wake On LAN) FunctionThe remote power-on function turns on the system power by way of a network ormodem. If the

2Setting Up the System! Overview! Selecting a Site! Unpacking the System! Rack-Mount Subsystem Assembly! Getting Familiar with the System! Making Conn

2-2 Setting Up the SystemOverviewThis chapter describes how to select a site, unpack the system, make cableconnections, and power on the tower-based

Setting Up the System 2-3Unpacking the System!WARNINGYour system weighs approximately 65 pounds (29.25 kg). Ifyour system contains numerous optional

2-4 Setting Up the SystemRack-Mount Subsystem AssemblyThis section provides the instructions for assembling the rack-mount server unitinto a standard

Setting Up the System 2-5AssemblyThis section describes how to assemble your rack-mount server unit into astandard EIA 19 inch rack cabinet.!CAUTION

2-6 Setting Up the SystemA – Rear vertical mounting railD – Two support bracketsB – Front vertical mounting railE – Eight self-tapping screwsC – Four

Setting Up the System 2-74. Lift the rack-mount server unit (C) onto the two support brackets and slide ittoward the rear of the rack cabinet.!WARNI

Proprietary Notice and Liability DisclaimerThe information disclosed in this document, including all designs and related materials, isthe valuable pro

2-8 Setting Up the SystemGetting Familiar with the SystemBefore setting up your system, you should become familiar with the system’sfeatures, such as

Setting Up the System 2-9Front View with Front Door OpenedRefer to the following figure and open the front door of the cabinet as follows(tower-base

2-10 Setting Up the SystemThis figure shows the location of the front system controls and indicators.A – Activity light, CD-ROM readerWhen lit, CD-RO

Setting Up the System 2-11Rear ViewThis figure shows the location of the following rear system features andcontrols.A – USB2 connectorSecond USB con

2-12 Setting Up the SystemStatus Indicator LED DescriptionsThe status indicator LED descriptions are listed following tables.Front System Status Indi

Setting Up the System 2-13Disk Drive Status ConditionsCondition LEDNo Error OffFaulty or Rebuild Stopped Steady ONRebuild Slow Blink for approximate

2-14 Setting Up the SystemSetting the Line VoltageThe system contains an ATX300 watt power supply that is switch-selectable for115 or 230 VAC at an o

Setting Up the System 2-15A – Voltage selector switch set to 115 VACB – Voltage selector switch set to 230 VACSetting the Line Voltage

2-16 Setting Up the SystemConnecting the Power Cord(s)Plug the female end of the AC power cord into the input receptacle on the rearof the power supp

Setting Up the System 2-17Powering On Your SystemPower on your system as follows.1. Make sure all external devices, such as a video display, keyboar

Contents iiiContents1 System OverviewOverview ...

2-18 Setting Up the System

3Configuring Your System! Configuring Your System! BIOS Setup Utility! Adaptec SCSI Utility! Configuring the RAID Controller! Configuring System Board

3-2 Configuring Your SystemConfiguring Your SystemConfiguration and setup utilities are used to change your system configuration.You can configure yo

Configuring Your System 3-3 BIOS Setup UtilityThe BIOS Setup Utility is used to change system configuration parameters. Theutility is resident in th

3-4 Configuring Your SystemKey Function in Setup MenuF1 or Alt-H Get Help about an item.ESC Exit the current menu and return to the previous menu.Lef

Configuring Your System 3-5Main MenuFeatureChoices orDisplay Only Description Your SettingProcessor Type ——————— (Display Only). Shows thetype of pr

3-6 Configuring Your SystemAdvanced MenuFeature Description Your SettingAdvanced Refer to Advanced Submenu.Memory Reconfiguration Refer to Memory Rec

Configuring Your System 3-7Advanced SubmenuFeatureChoices orDisplay Only Description Your SettingInstalled O/SOtherPnP O/SSelect the operating syste

3-8 Configuring Your SystemPeripheral Configuration SubmenuFeatureChoices orDisplay Only Description Your SettingSerial Port 1:(COM 1)Disabled3F8, IR

Configuring Your System 3-9Monitoring Configuration SubmenuFeatureChoices orDisplay Only Description Your SettingPOST Monitoring DisabledOptROM-ENDP

iv Contents3 Configuring Your SystemConfiguring Your System...

3-10 Configuring Your SystemISA Device SubmenuFeatureChoices orDisplay Only Description Your SettingIRQ #1NoneIRQ3IRQ4IRQ5IRQ6IRQ7IRQ9IRQ10IRQ11IRQ1

Configuring Your System 3-11Numlock SubmenuFeatureChoices orDisplay Only Description Your SettingNumlockAutoOnOFFSelects the power-on state forNumlo

3-12 Configuring Your SystemSecurity MenuNote: Enabling the Supervisor Password field requiresa password for entering Setup. The passwords are not ca

Configuring Your System 3-13System Hardware MenuFeatureChoices orDisplay Only Description Your SettingThermal Sensor Refer to Thermal SensorSubmenu.

3-14 Configuring Your SystemConsole Redirection SubmenuFeatureChoices orDisplay Only Description Your SettingSerial Port AddressDisabledSerial Port 2

Configuring Your System 3-15Exit MenuYou can make the following selections on the Exit Menu. Select an optionusing the up or down arrow keys, then

3-16 Configuring Your SystemAdaptec SCSI UtilityThe Adaptec SCSI Utility detects the SCSI host adapters on the server board.Use the Adaptec SCSI Util

Configuring Your System 3-17Adaptec SCSI Utility Configuration SettingsThe following keys are active for all Adaptec SCSI Utility screens:Key Action

3-18 Configuring Your SystemAdaptec SCSI Utility Setup Configurations (Continued)OPTIONRECOMMENDED SETTINGOR DISPLAY ONLYYOURCONFIGURATION Display

Configuring Your System 3-19Configuring the RAID ControllerThe RAID (Redundant Array of Inexpensive Devices) options available for yoursystem are th

Contents vInstalling a RAID Controller Board ...4-19Hard Disk

3-20 Configuring Your SystemConfiguring System Board JumpersBefore You BeginOnly a qualified technical person should perform the procedures in this s

Configuring Your System 3-21System Board Jumper SummaryJumper FunctionJumper On/Off(default in bold) What it does at system reset.1. CMOS clearOff,

3-22 Configuring Your SystemClearing and Changing the PasswordsTo clear and change the passwords:1. Power off the system and remove the left panel as

4Upgrading Your System! General Information! Static Precautions! Preparing Your System for Upgrade! Equipment Log! Opening the Front Door! Removing a

4-2 Upgrading Your SystemGeneral Information!WARNINGThe DC push-button on/off switch on the front panel doesnot turn off the system AC power. Also, +

Upgrading Your System 4-3Preparing Your System for UpgradeDepending on the upgrade, you will need one or more of the following tools:! Phillips scre

4-4 Upgrading Your SystemRemoving a Side PanelTo install options in your system, you must remove the side panel on the leftside of the system (as vie

Upgrading Your System 4-5Installing a Side Panel1. Before replacing the side panel, make sure no tools or loose parts have beenleft inside the syste

4-6 Upgrading Your SystemModifying the System BoardThe following sections provide procedures for upgrading and configuring thesystem board in your sy

Upgrading Your System 4-7Replacing the Real-Time Clock Battery1. Power off the system and remove the left side panel as described earlier inthis cha

vi ContentsB Management Workstation ApplicationOverview...

4-8 Upgrading Your SystemRemoving and Installing a ProcessorThis subsection provides the procedures for removing and installing aprocessor in your sy

Upgrading Your System 4-9Removing and Installing a Processor1. Power off the system and remove the left side panel as described earlier inthis chapt

4-10 Upgrading Your SystemRemoving and Installing the Cooling BaffleIf your system has a cooling baffle, remove and install it as follows.1. Remove t

Upgrading Your System 4-11DIMMsThe system board contains four DIMM sockets labeled 1 through 4. Each socketcan hold a single 72-bit DIMM module with

4-12 Upgrading Your SystemInstalling DIMMs1. Power off the system and remove the left side panel as described earlier inthis chapter.!CAUTIONObserve

Upgrading Your System 4-13Removing DIMMs!CAUTIONUse extreme care when removing a DIMM. Too muchpressure can damage the socket slot. Apply only eno

4-14 Upgrading Your SystemOption BoardsThis section describes how to install and remove ISA and PCI option boards.The system board has one ISA bus ex

Upgrading Your System 4-15Installing an Option Board1. Power off the system and remove the left side panel as described earlier inthis chapter.2. Re

4-16 Upgrading Your System3. Remove and save the expansion slot cover by sliding it straight back and outof the slot.Removing the Expansion Slot Cove

Upgrading Your System 4-17Note: If you are adding a non-Plug and Play LegacyISA option board, run the BIOS Setup utility (press F2 at thestartup scr

Using This Guide viiUsing This GuideThis User’s Guide provides a quick reference to information about your server system. Itsgoal is to familiarize

4-18 Upgrading Your System12. Connect any external cables (if they are needed) to the installed optionboard.13. Replace the left side panel; plug in

Upgrading Your System 4-19Installing a RAID Controller BoardUse this procedure to install a RAID controller board.1. Install the RAID controller boa

4-20 Upgrading Your System! The onboard SCSI controller supports Low Voltage Differential (LVD)and Ultra-160/M drives. The hard disk SCSI address ass

Upgrading Your System 4-21Installing or Swapping a Hard Disk Drive1. Open the front door as described earlier in this chapter.2. If installing a har

4-22 Upgrading Your System4. Remove the hard disk drive from its carrier by removing the four screws.See Figure "Securing the Drive in the Carri

Upgrading Your System 4-23Installing a Disk Carrier into the Bay9. Close the front door on the system. If necessary, configure the system asdescribe

4-24 Upgrading Your SystemRemovable Media DevicesA variety of IDE and SCSI removable media devices can be installed inperipheral bays A, B, C, D, and

Upgrading Your System 4-25If you are adding or removing a SCSI removable media device, consider thefollowing:! The system board supports an Ultra2 S

4-26 Upgrading Your SystemRemoving the Front System Bezel4. Remove the EMI metal shield covering the bay where you are installing amedia device as sh

Upgrading Your System 4-27Removing a Filler Panel6. Remove the device from its protective wrapper and place it on an antistaticsurface. Record the d