NEC 308 User Manual

Multibutton TelephoneFeature HandbookP/N 82400MFH04April 2001Printed in U.S.A.82400mfh05CVR.QXD 3/30/01 9:26 AM Page 2

Have a Telephone MeetingConference (page 23) allows youto quickly set up a telephonemeeting.Use Meet Me Conference (page41) to set up a meeting which

extension can make a voice announced Intercom call over the speakerof both 'executive' extensions. The users at the executive extensionscan

Your Multibutton PhoneVolume/ContrastControl82400 - 11177228833994410105511LND FTR6612CHECKCLEARQ_ZPRSGHIABCClearCheckLine keysOne-touch keysFeatureLa

Account CodesAccount Codes are codes you enter that help keep track of outsidecalls. There are two types of Account Codes: Optional and Forced.With op

1. Press . 2. Press . ●If programmed as a One-Touch key,press the One-Touch key instead. 3. Dial to set the first alarm or dialto set the second ala

1. Press . 2. Press . ●If programmed as a One-Touch key,press the One-Touch key instead. 3. Dial to cancel the first alarm ordial to cancel the se

● 2 = Call Forward When UnansweredForwarded only if the call is unanswered. ● 3 = Call Forward When Busy / UnansweredForwarded only when the extension

●3 = Call Forward When Busy /Unanswered- Forwarded only when the extension isbusy or unanswered.-Listen for: one short beep as confirma-tion of proced

Call Parking (Portait 824 Only) Call Parking allows you to place an outside call in a waiting state(called a Park orbit) so that any other keyset exte

while on a call. You can also time Intercom calls or use the idle tele-phone as a stopwatch.1. Press to start timing.2. Press again to stoptiming.3.

This manual has been developed by NEC America. It is intended forthe use of its customers and service personnel, and should be read inits entirety be

Caller IDCaller ID allows a display keyset to show an incoming caller’s tele-phone number and/or name with the time and date on the phone’sdisplay. Th

Temporary MemoryWhen a call is abandoned or the Caller ID table is full, the caller’sinformation will be stored in the Temporary Memory (up to 24 Call

1. Answer call.2. Press and dial .●If a confirmation tone (one short beep)is heard, the information was success-fully stored in the next empty memor

1. Press key.2. Dial .3. Dial bin number (001-100).4. Press .5. Press .6. Press .7. Press .1. Press .2. Dial .3. Dial bin number (001-100).4.

1. Press .2. Dial .3. Dial the digits of the phone number to besearched (up to 10 digits max.).4. Press .The first name and number is displayed.●Pr

●If needed, scroll by pressing (forward) or (backwards).5. To call the displayed number, press.ORTo edit the information, press +follow the editing

1. Press .2. Dial .3. Press .4. Press .●The information will be stored in thenext available bin.CallbackWhen you call a busy extension, you can le

The signal is a quick double ring.1. ●Extension is called.1. Lift handset to cancel Callback beforereceiving the Callback signal. 2. ConferenceConfere

Method 21. Establish an outside call. 2. Press .3. Press and call the other extension by paging and announce theCO line key number. ●The called part

Direct Station Selection Console, DSS (Portrait 824 only)If you do a lot of call processing (like an operator or dispatcher), youmay have a Direct Sta

Using Your Telephone...1 Calling a Co-Worker . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1. While on a CO call, press a DSS key. ●The CO call is put on Hold and a callis placed to the desired extension. 2. Press .●Called extension rings.

1. 2. Press . 3. Dial . 4. Press One-Touch key. 5. Dial extension number.ORTo program a Page Zone, dial 80-87 (86and 87 can only be assigned as DSS

Directed Call PickupUse Directed Call Pickup when you need to answer a call ringinganother extension without leaving your phone. This lets you easilyc

Directory DialingIf you have a display phone, Directory Dialing lets you call a SpeedDial or Intercom number by choosing the name associated with then

Do Not DisturbDo Not Disturb (DND) blocks Page announcements, ringing andincoming voice announcements to your extension. DND permits youto work undist

1. Press twice to block just COaudible. flashes. ●To activate DND while on a call, pressFTR then DND/CONF. 1. Do not lift handset. 2. Press once or

1. 2. Dial .●Connection established. 1. 2. Press , then for box 1or for box 2. 1. Press to activate the relay. ●The relay remains closed for 5 se

Extension HuntingExtension Hunting routes internal and DISA calls to a predefinedgroup of hunt group member extensions. A call will ring the firstavai

Handsfree (Speakerphone)When it's inconvenient to hold the handset, you can use the speakerand microphone in your telephone and talk Handsfree in

1. Press .●If Single Step Access is programmed,this step can be skipped. 2. Obtain outside or Intercom dial tone inthe usual way. ●Listen for: Dial t

Microphone Mute...45 Name/Message Storing...46 N

Headset CompatibilityTo get even more freedom and convenience than with Handsfree, pur-chase a Headset and connect it to your telephone. In addition t

Hold (also known as System Hold)For normal calls . . .When you place an outside call on Hold, it flashes your line keyand the line keys on your co-wor

1. 2. Press flashing .1. 2. Press flashing .ORPress .Dial and the extension num-ber that placed the call on Hold. ●Call is connected. 1. Press . 1

Intercom call over the speaker of two 'executive' extensions. The usersat the executive extensions can reply Handsfree (i.e., by just speaki

1. 2. Press . ●Listen for: Dial tone 3. Dial extension number. ●To convert a ringing call into a voiceannounced call or vice versa, dial '1&apos

Meet-Me ConferenceUse Meet-Me Conference to have a telephone meeting with up to fiveother co-worker's. After you announce the Meet-Me Conference

1. (Do not press ).2. Press .●Listen for: Conversation withConference members. 1. 2. Press .●Listen for: Dial tone3. Dial code.●80 for All Call●81

Message WaitingDon't keep recalling a busy or unanswered co-worker. Leave them aMessage Waiting request for a return call instead. The request is

1. 2. Dial . 3. 1. 2. Dial , extension number, . 3. 1. 2. Press . ●The first message appears. Use '*' toadvance and use '#' to

Do not lift handset. 1. Press .2. Dial . ●Extension number displays. 3. To display the next extension numberthat left a Message Waiting indication,d

Using Your TelephoneYour telephone's Alphanumeric Display helps you use features andtells you about your calls. For example, you can see the name

1. Press .●The MIC LED lights steady. You can dothis while on a call or when yourphone is idle. 1. Press .●The MIC LED goes out. Name/Message Storin

the first One-Touch key and dial padkey '2' to get the letter 'A') ●2) Press the dial pad key showing theletter or symbol you desi

1. Press twice. 2. Press . 3. Dial extension number to be stored. 4. Dial . 5. Input the letters of the name to be stored. ●See 'To enter a na

Night Answer (Off-Hours Ringing)You may be able to activate Night Answer for your system. Used afternormal working hours, Night Answer redirects your

Off-Hook SignalingTrying to get in touch with a co-worker who is busy on a call? UseOff-Hook Signaling to let your co-worker know you're trying t

1. Press to put an outside call inprogress on Hold or hang up the call inprogress. ●You must hang up an Intercom call sinceno other feature can be us

Outside Calls, AnsweringAnswering incoming calls can be as simple as pressing a line key ordialing an access code. There are many types of outside cal

The method you use depends on how your system and your phone areset up. For example, if your office is set up like a 'key system', youand yo

1. 2. Press .3. Dial Queue Group number (1-6). ●If you hear busy tone, the extension cannot use Line Queuing for that group.4. Automatic Line AccessA

1. Dial phone number (pulse mode).2. Dial .3. Dial number (tone mode).Are You Behind a PBX?Your telephone system may be connected to a Private Branch

Calling a Co-WorkerYou can dial a co-worker on theIntercom (page 39), or usePaging (page 58) if you don'tknow where they are.Visitors at your ent

If You Hear a Warning ToneWhile on an outside call, you may hear occasional beeps through yourspeaker or handset. These tones remind you that you have

1. Press .2. Dial . 3. Dial 4 digit personal code. ●You can dial any number as a personalcode. 4. Dial . ●Listen for: Confirmation tone whenfeature

1. Press .2. Dial . 3. Dial password (73738 = RESET) ●Note: This is not the system password.This is a special password used for thisfeature only. 4.

incoming calls, Background Music (BGM) (Portrait 824 only) from anexternal source, and/or alarm signals to broadcast over the externalpage zone(s).1.

features you use most often under the One-Touch, CO or DSS keys.The chart below shows the available features and their correspondingfeature numbers. N

1. Press .2. Press .3. Press a desired One-Touch key or .4. Dial feature number (01-22).5. Dial .6. Press .1. Press .2. Press .3. Press a One-To

Repeat DialTrying to get in touch with a customer and their phone is always busyor unanswered? Don't keep redialing it manually - have Repeat Dia

sounds in the warehouse when it's left unattended. You just set up aRoom Monitor with a phone in the warehouse area. You must activate Room Monit

You can also quickly redial your last call using Last Number Redial(page 40) and Repeat Redial (page 62).-Do not hang up. 1. Press twice.ORPress One-

Selectable Display MessagingActivate a Selectable Display message when you leave your desk. Aco-worker calling your extension will see the message you

Handling And Rerouting Your CallsUse Hold (page 36) to have yourcall wait at your phone. Or, if yoursystem is a Portrait 824, Park itin orbit for a c

Do Not Disturb / General MessageWhen Do Not Disturb is activated or if you're just away from yourdesk, you can program a message for all display

1.Press .2. Enter the message number desired. 3. Press . 1. Press .2. Press . To cancel a DisplayMessage:To select a DisplayMessage:Preset Messages

1. Press .2. Press One-Touch key #1 or #2. 3. Dial . 4. Enter your own message by using theName/Message Storing feature (page 46).5. Press . 6. Dia

Broadcast Message1. Press and .2. Dial message number (00-49), dial .ORPress One-Touch key #1 or #2 for a personal message, then dial . 3. Edit me

1. Press .Do Not Disturb Message / General Message1. Press .2. Dial message number (00-49), dial .ORPress One-Touch key #1 or #2 for per-sonal mess

1. Press and . ●When DND message is activated,DND/CONF flashes intermittently. Message Waiting Message1. Place an Intercom call. ●Listen for: Busy o

1. Press (Portrait 308)OR (Portrait 824). ●First message appears on the display.2. Use to advance and use tobackup. 3. Press to cancel message.ORP

Camp-On Message1. Place an Intercom call. ●Listen for: Busy tone 2. Activate Off-Hook Signaling by pressing.3. Press . 4. Dial message number (00-49)

Speed DialSpeed Dial gives you quick access to numbers you call frequently.This saves time, for example, when calling a client with whom youdeal often

1. or press .2. Press an idle .3. Press .4. Dial Speed Dial number (00[0]-199). Personal Speed Dial1. Press .2. Press and . 3. Press a One-Touch

There's no need to keep redialing your outside call if it's busy or unan-swered - use Repeat Dial instead (page 62 ). And when your system&a

1. Seize a .2. Press a One-Touch key which stores theselected number. Step CallingWhen you make an Intercom call and receive a busy signal or noanswe

Note: Central Office Loop Supervision must be provided to preventlines from remaining conferenced/busy when the parties hang up.Note: When both outsi

Time and Date SettingYou see the Time and Date on your telephone's display when it is idleand while using some functions of the phone. The Time a

TransferTransfer lets you quickly send the call you are on to a co-worker. Youcan Transfer any outside call. If a call you transfer is not answered, i

1. Stay on the handset. ●The Transfer goes through when thecalling party presses TRFR. Voice Mail☛This feature requires an optional NVM-Series Voice M

Calling Your Mailbox1. 2. Press .3. Press . 4. Press the one-touch key to be programmed. 5. Dial .6. 1. Press the Voice Mail key. 2. (Optional) Aft

Forwarding Calls to Your Mailbox 1. 2. .3. Dial station number of the voice mail. 4. Dial Call Forwarding condition: ●0 = All Calls ●1 = Not answered

Recording Your Call1. 2. .3. Dial and press a line key. 4. Dial .5. Press . 6. 1. Press the programmed Record key. OR1. If it's an Intercom ca

1. Press or while thephone is ringing or idle. 1. Press or while on ahandset call. 1. Press or in handsfreemode. Do not lift handset. 1. Press or whil

ChartsThis section contains handy charts for your reference. You'll find: ● The dialing plan (the numbers you dial) -- see below● Flash rates for

When You Work In GroupsIf you and your co-workers handleeach other's calls, you might wantto have Extension Hunt Groups(page 33). Someone calling

System Flash Rates for LEDsYour phone is idle (not on a call) All LEDs out (dark)Outside CallsAn outside line is busy The line key is ON (Red)An outsi

A Account Codes . . . . . . . . . . . . . .9Alarm Clock . . . . . . . . . . . . . . . .9Answering Outside Calls . . . . . .52Automatic Line Access

Hold . . . . . . . . . . . . . . . . . . . . . .36Hotline-Dual Handsfree Hotline .38I ICMSEE IntercomIf You Need Privacy . . . . . . . . . .5Interc

S Save . . . . . . . . . . . . . . . . . . . . . .63Selectable Display Messaging . . .65Speakerphone . . . . . . . . . . . . . . .34Speed Dial . .

IndexIndex-482400mfh05.qxd 3/30/01 9:30 AM Page 4

NEC America, Inc., Corporate Networks Group4 Forest Parkway, Shelton, CT 06484Tel: 800-365-1928 Fax: 203-926-5458cng.nec.comOther Important Telephon

NEC America Inc., Corporate Networks Group4 Forest Parkway, Shelton, CT 06484TEL: 203-926-5400 FAX: 203-929-0535cng.nec.com82400mfh05CVR.QXD 3/30/01