NEC Express5800/MC2200 User's Guide

() User’s GuideServer MC2200

viii Using This GuideText ConventionsThis guide uses the following text conventions.Warnings, cautions, and notes have the following meanings:!WARNI

5-4 Problem Solving Is the software correctly configured for the system? Are you using the software correctly? If other software runs correctly on t

Problem Solving 5-5 Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Co

5-6 Problem SolvingRefer to the BIOS User’s Information section in this chapter for a list of items to checkfor each error code and for an explanati

Problem Solving 5-7Specific Problems and Corrective ActionsThis section provides possible solutions for the following specific problems: Power LED d

5-8 Problem Solving Is the video display monitor plugged in and turned on? Are the brightness and contrast controls on the video monitor properly ad

Problem Solving 5-9 Are the power connectors for the cooling fan module and fans connected to thesystem board? Is the front panel power on indicator

5-10 Problem Solving Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set co

Problem Solving 5-11Enable F2 Prompt by Using RCU1. Insert your RCU diskette in the diskette drive. This is the diskette that is created bycopying

5-12 Problem Solving1. Observe the safety and ESD precautions stated at the beginning of this chapter.2. Turn off all connected peripherals, turn

Problem Solving 5-13Problems with the NetworkThe server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Ins

Using This Guide ixSafety Notices! Caution: To reduce the risk of electric shock which could cause personal injury, followall safety notices. The sy

5-14 Problem SolvingPNP Installation TipsSome common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for IS

Problem Solving 5-15Table 5-2. BIOS MessagesMESSAGE DESCRIPTIONNnnn Cache SRAM PassedWhere nnnn is the amount of system cache in kilobytes successf

5-16 Problem SolvingMESSAGE DESCRIPTIONSystem CMOS checksum bad - runSETUPThe system CMOS has been corrupted or incorrectly modified, perhapsby an a

Problem Solving 5-17Code Beeps POST Routine Description11 1-2-1-2 Load alternate registers with initial POST values12 1-2-1-3 Restore CPU control wo

5-18 Problem SolvingCode Beeps POST Routine Description6A 2-3-3-3 Display external cache size6C 2-3-4-1 Display shadow message6E 2-3-4-3 Display non

Problem Solving 5-19Code Beeps POST Routine DescriptionDA 4-2-3-3 Extended Block MoveDC 4-2-4-1 Shutdown 10 errorDE 4-2-4-3 Keyboard Controller Fail

ASystem Cabling System Cabling Static Precautions Standard Configuration RAID Configuration

A-2 System CablingSystem CablingThis appendix contains information and procedures on cabling configurations used inyour system.The cabling configura

System Cabling A-3 The system board supports a primary IDE channel connector which supports twodevices. A first (master) device and a second (slave

x Using This GuideSafety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low v

A-4 System Cabling DHNGMJKCBA012345FLP6EOFigure A-1 Standard System Cable ConfigurationA.Device internal SCSI termination resistorsJ.Wide SCSI conn

System Cabling A-5 A B C D ECable (50 pins)Ultra Wide SCSI Cable (68-pins)Narrow SCSI To HDD SCSI Distribution Panel IDE Cable (40 pins)(Not shown)F

A-6 System Cabling QEIHNGMJDCOFBA012345LP6KFigure A-3 RAID System Cable ConfigurationA. Device internal SCSI termination resistors B. Narrow SCSI d

System Cabling A-7 A B C D ECable (50 pins)Narrow SCSI IDE Cable (40 pins)Ultra Wide SCSI Cable (68-pins)To HDD SCSI Distribution Panel(Not shown)F

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BSystem Status Hardware SupportInformation

B-2 System Status Hardware Support InformationSystem Status Hardware Support InformationThis appendix helps you identify and find a system status ha

Glossary 1GlossaryA AC(Alternating Current) The type of current available in wall outlets. All computers mustconvert alternating current to direct c

2 Glossary BMC(Baseboard Management Controller) Contains all of the server management functions. Onemajor function of the BMC is to monitor system ma

Glossary 3 CPU(Central Processing Unit) See microprocessor. CRT(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.D

Using This Guide xi

4 Glossary EMPThe Emergency Management Port (EMP) provides an interface to the Console Manager.This interface allows remote server management via a m

Glossary 5H hard disk driveSee disk drive. hardwareThe physical parts of your computer, including the keyboard, monitor, disk drives, cables,and cir

6 GlossaryL LAN(Local Area Network) A group of computers linked together within a limited area toexchange information. LCD(Liquid Crystal Display) Th

Glossary 7N NVRAM(Nonvolatile RAM) A type of RAM that retains its contents even after the computer ispowered off. This memory stores EISA configurat

8 Glossary POSTPower-On-Self-Test.R RAM(Random-Access Memory) A temporary storage area for data and programs. This type ofmemory must be periodically

Glossary 9 Setup programThe program that you use to change the configuration of some ISA desktop and notebookcomputers. This program also contains i

10 Glossary

Equipment Log 1Equipment LogUse this equipment log form to record pertinent information about your system. Youwill need some of this information to

2 Equipment LogComponent Manufacturer Name & ModelSerial Number(if available) Date InstalledServerSystem BoardProcessor 1Processor 2DIMM Slot 1DI

Index-1BBIOS, 1-10updating, 3-22BIOS setup utility, 3-7CClock, 1-9replacing, 4-6DDACCF Configuration utility, 3-17DIMMs, 4-10EEvent Log, 3-13Event Log

Index-2Software locks, 1-11Start up, 2-14Switchesalarm, 1-11System boardmodifying, 4-5System board jumpers, 3-18System Chassis, 1-4System indicators,

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1System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure)Board System Board Features Syste

1-2 System OverviewOverviewThis server is a modular, multiprocessing server based on the Intel Pentium® II chipset. The combination of computing pe

System Overview 1-3This server system is designed for minimum downtime. To this end, the server includesor has the options to include the following:

1-4 System Overview One standard power supply module with a slot available for an additional redundantpower supply module. When an additional power

System Overview 1-5Figure 1-4 System Chassis (Right Side View)A. CD-ROM driveB. Removable media bayC. 1.44 MB 3.5"diskette driveD. SAF-TE boar

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1-6 System OverviewPower SupplyThe ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operatingfrequency of 50/60 Hz. It is desi

System Overview 1-7System Board FeaturesFigure 1-5 shows the major components on the system board, while the followingsummarizes the board features.

1-8 System OverviewACDBEFGHGIKMLJGVGNOPQGGGGGTUJ41SRS1262550::Figure 1-5. System Board Connector and Component LocationsA.ISA expansion slotsL.Fron

System Overview 1-9Pentium II ProcessorDepending on system configuration, each system includes one or two Pentium IIprocessors. Each Pentium II proc

1-10 System OverviewIDE ControllerThe system includes an IDE interface controller on the system board (Figure 1-5, I)supporting a master and slave d

System Overview 1-11Parallel PortOne IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels 1.7 and 1.9)parallel port is provided. BIOS p

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2Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connection

2-2 Setting Up the SystemOverviewThis chapter describes how to select a site, unpack the system, make cable connections,and power on the tower-based

Setting Up the System 2-3Unpacking the System!WARNINGYour system weighs approximately 65 pounds (29.25 kg). If yoursystem contains numerous optional

() User’s GuideServer MC2200

2-4 Setting Up the SystemStatic PrecautionsAn electrostatic discharge (ESD) can damage disk drives, option boards, and othercomponents. You can prov

Setting Up the System 2-5Figure 2-1 Assembling the Support Brackets in the Rack CabinetA. Rear vertical mounting railB. Front vertical mounting rai

2-6 Setting Up the SystemFigure 2-2 Installing the Rack-Mount Server Unit into the Rack CabinetA. Rear vertical mounting railB. Front vertical moun

Setting Up the System 2-7Getting Familiar with the SystemBefore setting up your system, you should become familiar with the system’s features,such a

2-8 Setting Up the SystemFigure 2-4 Opening the Front Door

Setting Up the System 2-9This figure shows the location of the front system controls and indicators.Figure 2-5 Front System Features and ControlsA.

2-10 Setting Up the SystemRear ViewThis figure shows the location of the following rear system features and controls.MFigure 2-6 Rear Features and

Setting Up the System 2-11Status Indicator LED DescriptionsThe following tables list the System Status Indicator LEDs, the Disk Drive StatusIndicato

2-12 Setting Up the SystemPower Supply Status Indicator LEDs (Rear Panel)LED Status Description ResponsePower Supply Status Off AC Power not availab

Setting Up the System 2-13Making ConnectionsIf your system normally operates without a video display or keyboard (for example, as anetwork server),

Proprietary Notice and Liability DisclaimerThe information disclosed in this document, including all designs and related materials, isthe valuable pro

2-14 Setting Up the System1. Unplug the AC power cord from the back of the chassis.2. Insert the tip of a small screwdriver or ballpoint pen into

Setting Up the System 2-15Connecting the Power Cord(s)Plug the female end of the AC power cord into the input receptacle on the rear of thepower sup

2-16 Setting Up the System!CAUTIONAlways allow POST to complete before powering down your system.If you have problems powering on your system, refer

3Configuring Your System Overview Resource Configuration Utility (RCU) BIOS Setup Utility Using the Utilities Diskette Optionals RAID Controllers Conf

3-2 Configuring Your SystemOverviewConfiguration and setup utilities are used to change your system configuration. You canconfigure your system, as

Configuring Your System 3-3 Note: Because of license restrictions, the RCU diskette, ascreated by the EXPRESSBUILDER CD-ROM, is not bootable. Inorde

3-4 Configuring Your System7. Using the Up and Down arrows, highlight Configure Computer and press ENTER.The Resource Configuration Utility Menu sh

Configuring Your System 3-5MAIN MENU NORMAL SETTING YOUR CONFIGURATIONIDE Controller EnabledFloppy Controller EnabledSLOT 1 - PCI Ethernet Controlle

3-6 Configuring Your System7. The Add a board without a .cfg file screen is displayed. Read through theinformation and press ENTER. The Add a board

Configuring Your System 3-7 Note: If the ISA board you are adding to the configuration doesnot have switches, jumpers, software statements or connec

Contents iiiContentsChapter 1 System OverviewOverview ...

3-8 Configuring Your SystemTo display a submenu, position the cursor on a selection that has a submenu and pressENTER. Selections with submenus are

Configuring Your System 3-9MENU PARAMETER NAME NORMALSETTING ORDISPLAY ONLYYOUR CONFIGURATION**IDE Adapter 0 MasterNone**IDE Adapter 0 SlaveNoneVide

3-10 Configuring Your SystemMENU PARAMETER NAME NORMALSETTING ORDISPLAY ONLYYOUR CONFIGURATION*Serial Port 22F8, IRQ 3*Parallel Port 378, IRQ 7Paral

Configuring Your System 3-11MENU PARAMETER NAME NORMALSETTING ORDISPLAY ONLYYOUR CONFIGURATIONReset Configuration DataNoPentium II BIOS UpdateEnable

3-12 Configuring Your SystemExiting BIOS SetupTo exit Setup, select Exit from the menu bar to display the Exit Setup menu.The following table descri

Configuring Your System 3-13Table 3-6. MS-DOS Startup MenuMENU OPTIONS DESCRIPTION1. Read the System Event Log. Executes the Log DisplayUtility whic

3-14 Configuring Your SystemExitExits the System Event Log Utility.To select an option from the System Event Log Utility screen, use ← and → tohighl

Configuring Your System 3-1500 : 0Bh AIC78605. Once you select the adapter, the following screen is displayed:SCREEN DESCRIPTIONConfigure/View Host

3-16 Configuring Your SystemTable 3-7. SCSISelect Setup Configurations (Continued)OPTIONRECOMMENDED SETTINGOR DISPLAY ONLYYOUR CONFIGURATIONAdvance

Configuring Your System 3-17RAID ConfigurationsNumber ofHard DrivesRAID LevelConfiguredHard Drives inArrayDescription1 JBOD 1 JBOD (RAID 0) JBOD is

iv ContentsChapter 3 Configuring Your SystemOverview ...

3-18 Configuring Your SystemThe system board jumpers enable you to set specific operating parameters for yoursystem. A jumper is a small plastic-enc

Configuring Your System 3-19Table 3-10. System Board Jumper ConfigurationsJumper Description Option Setting FactoryDefaultYourSettingReservedJ7AReq

3-20 Configuring Your SystemJumper Description Option Setting FactoryDefaultYourSettingModelTypeJ25Used with jumpersat J4B, J26, J27,J29, J51, J52,

Configuring Your System 3-21Table 3-11. CPU Speed Jumper ConfigurationsCPU SPEED Jumper SettingsJ1A J2A J3A J4A J5B233/66 MHz 1-2 2-3 1-2 2-3 2-326

3-22 Configuring Your System3. Insert the BIOS FLASH diskette into Drive A.4. Enter PHLASH and press ENTER.5. After the system reboots, load the

Configuring Your System 3-236. Replace the panels and power on the system.7. To specify a new password run the Setup Utility as described earlier

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4Upgrading Your SystemGeneral InformationStatic PrecautionsPreparing Your System for UpgradeEquipment LogOpening the Front DoorRemoving a Side PanelIn

4-2 Upgrading Your SystemGeneral Information!CAUTIONOperating your system with the side panels removed can damageyour system components. For proper co

Upgrading Your System 4-3Removing a Side PanelTo install options in your system, you must remove the side panel on the left side of thesystem (as view

Contents vHard Disk Drives... 4-18Inst

4-4 Upgrading Your SystemFigure 4-1 Removing a System Side PanelInstalling a Side Panel1. Before replacing the side panel, make sure no tools or loos

Upgrading Your System 4-5Modifying the System BoardThe following sections provide procedures for upgrading and configuring the systemboard in your sys

4-6 Upgrading Your SystemFigure 4-2 Non-Volatile Memory Location1. Power off the system and remove the left side panel as described on page 4-3.2. Us

Upgrading Your System 4-7!CAUTIONObserve static precautions. Use an antistatic wrist strap.Figure 4-3 Replacing the Real-Time Clock Battery1.Power off

4-8 Upgrading Your SystemSocket for CPU 2Socket for Voltage Module 2Figure 4-4. Optional Pentium II ProcessorThe processor upgrade kit contains a vol

Upgrading Your System 4-9 Note: Be sure the Pentium II module side latches are pushedall the way out. Otherwise, the module will not be locked into th

4-10 Upgrading Your SystemDIMMsThe system board contains four DIMM sockets labeled J17 through J20 (Figure 4-5).Each socket can hold a single 72-bit D

Upgrading Your System 4-11Installing DIMMsWhen properly installed, the DIMM module is oriented at an angle of 90 degrees relativeto the system board.1

4-12 Upgrading Your SystemOption BoardsThis section describes how to install and remove ISA and PCI option boards. The systemboard has three dedicated

Upgrading Your System 4-13 ISA bus priority is slot J3 - J6, slot J3 having the highest priority. ISA slot J3 is thebottom option board slot on the sy

vi ContentsAppendix B System Status Hardware Support InformationSystem Status Hardware Support Information...

4-14 Upgrading Your SystemInstalling an Option Board1. Power off the system and remove the left side panel as described on page 4-3.2. Remove and save

Upgrading Your System 4-15Figure 4-8 Removing the Expansion Slot Cover!CAUTIONObserve static precautions. Use an antistatic wrist strap.4.Remove the

4-16 Upgrading Your System8. Holding the board by its top edge or upper corners, firmly press the board into anexpansion slot on the system board. The

Upgrading Your System 4-17Removing an Option BoardNote: Expansion slot covers must be installed on all vacantslots to maintain the electromagnetic emi

4-18 Upgrading Your SystemHard Disk DrivesYour system supports a variety of SCSI hard disk drives. The SCSI drives must use theindustry standard 80-pi

Upgrading Your System 4-19Installing or Swapping a Hard Disk Drive in a Hot-swap BayThis procedure describes installing a new drive or swapping out a

4-20 Upgrading Your SystemFigure 4-11 Removing the Disk Carrier's Front Panel Go to step 5.3. If swapping a hard disk drive, remove its carrier

Upgrading Your System 4-21 Place the drive on the carrier, with its connector facing the back of the carrier. Turn the drive and carrier over and secu

4-22 Upgrading Your System9. Close the front door on the system. If necessary, configure the system as described inChapter 3 "Configuring Your Sy

Upgrading Your System 4-23 The SCSI termination resistors must be installed in the last SCSI drive of the daisychain cabling. If the SCSI tape drive i

Using This Guide viiUsing This GuideThe MC2200 User’s Guide provides a quick reference to information about your system. Itsgoal is to familiarize yo

4-24 Upgrading Your SystemFigure 4-15 Removing the Front System Bezel4. Remove the EMI metal shield covering the bay where you are installing a media

Upgrading Your System 4-255. Remove the filler panel from the system bezel corresponding to the bay where youare installing a media device as shown be

4-26 Upgrading Your SystemFigure 4-18 Attaching the Device Side Rails9. Install the media device into the bay as follows: Move any cables in the bay

Upgrading Your System 4-2710.Connect the interface and power cables to the device as follows (see figure above): If you are installing a 5 1/4-inch t

4-28 Upgrading Your SystemRemoving a 5.25-Inch Device1. Power off the system, unplug the system power cords, and remove the appropriateside panel depe

Upgrading Your System 4-295. Disconnect the power cable (A) and ribbon data cable (B) from the device you areremoving.Figure 4-22 Removing a Removab

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5Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective

5-2 Problem SolvingProblem SolvingThis chapter helps you identify and solve problems that may occur during systeminstallation or while using your sy

Problem Solving 5-3 Are all jumpers and switch settings on option boards and peripheral devices correct?To check these settings, see the respective