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NEC NDA-30103-004 manuals

Owner’s manuals and user’s guides for Software NEC NDA-30103-004.
We providing 1 pdf manuals NEC NDA-30103-004 for download free by document types: User Manual


Nec NDA-30103-004 User Manual (108 pages)


Brand: Nec | Category: Software | Size: 1.01 MB |

 

Table of contents

USER GUIDE

1

LIABILITY DISCLAIMER

2

TABLE OF CONTENTS

3

DRAFT NDA-30103 Revision 4

4

DRAFT Page iii

5

LIST OF FIGURES

7

Page vi NDA-30103 Revision 4

8

LIST OF TABLES

9

DRAFT NDA-30103 Revision 4

10

Chapter 1 Introduction

11

How This Guide is Organized

12

Using This Guide

13

Procedures

14

Keyboard Conventions

14

NDA-30103 Revision 4 Page 5

15

Page 6 NDA-30103 Revision 4

16

NDA-30103 Revision 4 Page 7

17

Page 8 NDA-30103 Revision 4

18

Chapter 2 Getting Started

19

Line Status Window

20

Call Menu

21

Page 12 NDA-30103 Revision 4

22

Options Menu

23

Window Menu

23

Help Menu

23

Command Buttons

24

NDA-30103 Revision 4 Page 15

25

To Select Press

25

Source and Destination Areas

27

Number Entered Field

28

Status Line

28

Directory Window

29

Speed Dials Window

31

Logging In To the

32

Application:

32

Exiting the

32

Connecting to the

33

Business

33

Attendant Server

33

Page 24 NDA-30103 Revision 4

34

Chapter 3 Processing Calls

35

About Call Processing

36

Making Calls

37

To Make a Call

38

Using the

38

Directory

38

Answering Calls

39

Holding Calls

40

Canceling Transactions

40

Transferring Calls

41

Making a Screened

43

Transfer

43

Making Conference Calls

44

To Place a

45

Conference Call

45

Releasing Calls

46

Camping On To a Busy Line

46

Overriding Calls

47

Parking Calls

48

To Park a Call

49

Joining a Caller

50

To Join a Parked Call

50

Retrieving a

51

Parked Call

51

To Retrieve a Parked Call

51

Forwarding Calls

52

To Cancel Call

53

Forwarding

53

Setting Do-not-disturb

54

Canceling

55

Do-not-disturb

55

Working With Messages

56

NDA-30103 Revision 4 Page 47

57

This Page Left Blank

60

Overview

61

Page 52 NDA-30103 Revision 4

62

Adding or

63

Modifying a Speed

63

Dial Number

63

Deleting a Speed

66

Dial Button

66

Setting the

67

Window Display

67

Page 58 NDA-30103 Revision 4

68

NDA-30103 Revision 4 Page 59

69

Figure 4-6 Line Window tab

69

Page 60 NDA-30103 Revision 4

70

NDA-30103 Revision 4 Page 61

71

Figure 4-8 Employee DB tab

71

Page 62 NDA-30103 Revision 4

72

Figure 4-10 DID DB tab

72

NDA-30103 Revision 4 Page 63

73

Figure 4-11 Route/Trunk tab

73

Page 64 NDA-30103 Revision 4

74

Saving the Screen Layout

75

Changing Passwords

75

About the Directory Window

77

Displaying the Directory

78

Sorting the Directory

78

Changing the

79

Default Sort Order

79

Adding a Directory Entry

80

Adding an External

81

Directory Entry

81

Page 72 NDA-30103 Revision 4

82

Modifying a Directory Entry

83

Modifying an

84

External Directory

84

Deleting a Directory Entry

85

Deleting an

86

About Wave File Recording

87

Page 78 NDA-30103 Revision 4

88

Figure 6-1 Wave Files tab

88

When You See It Indicates

88

Configuring

89

Greetings

89

Configuring Group Greetings

91

Automatic Call

92

Recording

92

Enabling Call Recording

92

Setting the Wave

95

File Path

95

Working with Greetings

96

Page 88 NDA-30103 Revision 4

98

Working with Recorded Calls

99

Playing a

100

Recorded Call

100

Deleting Wave Files

101

Troubleshooting Wave Files

102

Appendix A Error Messages

103

Message Cause Action

104




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