NEC UX5000 User Manual download pdf (Page 15)

For more call handling

power and flexibility, the

DSS Console provides 60

additional Function Keys

(and it’s possible to access

a second page of keys

providing up to 114 possible

function keys) and the DLS

provides 16. (For more on

setting up Function Keys,

see the

Terminal Feature

Handbook

If you are an attendant (normally extension 301), you have the following unique features:

Attendant Call Queuing

If also enabled as an operator, calls can wait in queue on a CALL key. This means you are never

busy for calls - they “stack up” under this key instead. Attendant Call Queuing is a permanent,

non-programmable system feature.

Barge In

You can break into a co-worker’s active call.

Direct Line Access and Forced Line Disconnect

Dial a code to directly access a specific outside line. You can optionally disconnect the call as well.

Line Queuing / Line Callback

Dial a code to wait for a busy outside line to become free.

Night Service / Night Ring

Put the system in the night mode (for after-hours answering). This requires a

Night Mode

Function Key.

Removing Lines and Extensions from Service

Remove problem lines from service – and return them to service once corrected.

(See the

Terminal Feature Handbook

for more on these features.)

Special Features For Attendants

Using A DSS Console

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NEC UX5000 User Manual Page 15