NEC Express5800/320Ma User Manual

NEC Solutions (America), Inc.NR574Express5800/320Ma:Operation and Maintenance Guide

Prefacex Express5800/320Ma: Operation and Maintenance Guide Typographical ConventionsThe following typographical conventions are used in Express5800/

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz SystemA-2 Express5800/320Ma: Operation and Maintenance Guide To install the AK533 attachment

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System A-3c. Press each PCI

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz SystemA-4 Express5800/320Ma: Operation and Maintenance Guide Figure A-3. Installing the PCI

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System A-56. Install the dua

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz SystemA-6 Express5800/320Ma: Operation and Maintenance Guide Figure A-6. Installing the Blan

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System A-79. If the PCI rise

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz SystemA-8 Express5800/320Ma: Operation and Maintenance Guide Figure A-9. Installing the PCI

Index-1Index-IndexAactive system power button, 2-1ActiveService Network. See ASNAK533 kitadding PCI slots to Express5800/320Ma 3.2 GHz, A-1installin

IndexIndex-2 Express5800/320Ma: Operation and Maintenance Guide Ddisk drivesLEDs, 3-5replacing CD or DVD, 5-36replacing SATA, 5-32troubleshooting, 3-

Index Index-3Mmechanical interlock, 5-5, 5-11Media Access Control (MAC) address, 5-10, 5-14memory dump. See dump filemodem assemblyCOM port assignmen

Preface Preface xiIf you are unable to resolve your questions with the help available at these online sites, and the Express5800/320Ma system is cove

IndexIndex-4 Express5800/320Ma: Operation and Maintenance Guide symmetric multiprocessing (SMP), 1-2Symmetrix storage systems, 1-3, 1-4system backpla

Prefacexii Express5800/320Ma: Operation and Maintenance Guide

Overview of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems 1-1Chapter 1Overview of Express5800/320Ma 3.2GHz, 3.6 GHz, and Dual-Core Syste

System Features1-2 Express5800/320Ma: Operation and Maintenance Guide System FeaturesExpress5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core systems includ

System Components and CRUs Overview of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems 1-3• Two to six 64-bit, 100-MHz user-configurable PC

System Components and CRUs1-4 Express5800/320Ma: Operation and Maintenance Guide Tabl e 1-1 lists the systems’ standard CRUs.Tabl e 1 -2 lists the s

System Components and CRUs Overview of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems 1-5Figure 1-2. CPU-I/O Enclosure: Front PanelFigure

System Components and CRUs1-6 Express5800/320Ma: Operation and Maintenance Guide Figure 1-4 shows the internal components of a CPU- I ⁄ Oenclosure. N

System Components and CRUs Overview of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems 1-7The assembly contains the serial, USB, and VGA po

Manual Name: Express5800/320Ma: Operation and Maintenance GuidePart Number: NR574Express5800/320Ma Software Release Number: 4.1.0Publication Date: Jan

System Components and CRUs1-8 Express5800/320Ma: Operation and Maintenance Guide

Hardware Operation 2-1Chapter 2Hardware Operation2-See the following for information about the basic operation of Express5800/320Ma 3.2 GHz, 3.6 GHz

Starting Up the System2-2 Express5800/320Ma: Operation and Maintenance Guide The system power button is located on the front of the system and functi

Fan Speed Hardware Operation 2-3NOTEThe system’s standby devices have power even after the system has been powered down. To remove power to the stand

Fan Speed2-4 Express5800/320Ma: Operation and Maintenance Guide

Troubleshooting the Hardware 3-1Chapter 3Troubleshooting the Hardware3-See the following sections for information about troubleshooting Express5800/

System LEDs3-2 Express5800/320Ma: Operation and Maintenance Guide For more specific information about each status LED and actions you can take depend

System LEDs Troubleshooting the Hardware 3-3CPU-I/O Enclosure Status LEDsEach CPU- I ⁄ O enclosure contains three LEDs that describe the status of th

System LEDs3-4 Express5800/320Ma: Operation and Maintenance Guide Table 3-2. CPU-I/O Enclosure Status LEDs LED and State Description/ActionGreen, un

System LEDs Troubleshooting the Hardware 3-5SATA Disk-Drive LED Each CPU- I ⁄ O enclosure can support up to three internal SATA disk drives. Each SAT

Contents iiiContentsPreface ix1. Overview of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems 1-1System Design 1-1System Features 1-2Syste

System LEDs3-6 Express5800/320Ma: Operation and Maintenance Guide See “General Disk Drive Problems and Solutions” on page 3-12 for additional trouble

System LEDs Troubleshooting the Hardware 3-7PCI Slot Status LEDsEach PCI slot has two LEDs, one amber LED and one white LED, that indicate the status

System LEDs3-8 Express5800/320Ma: Operation and Maintenance Guide Ethernet Port and VTM Port LEDsEach CPU- I ⁄ O enclosure contains up to three Ether

System LEDs Troubleshooting the Hardware 3-9Figure 3-4. Ethernet Port and VTM Port LEDs1 Ethernet port ACT/LINK LED 3 VTM port 10/100-Mbps LED2 Ether

System LEDs3-10 Express5800/320Ma: Operation and Maintenance Guide Modem Assembly LEDsWhen present, a single modem assembly is attached to the system

System LEDs Troubleshooting the Hardware 3-11CAUTION!Do not remove the modem assembly when it is powered on (steady green LED). For information about

General Disk Drive Problems and Solutions3-12 Express5800/320Ma: Operation and Maintenance Guide General Disk Drive Problems and SolutionsTabl e 3 -8

CD- or DVD-Drive Problems and Solutions Troubleshooting the Hardware 3-13CD- or DVD-Drive Problems and SolutionsThe CD or DVD drive has a single LED

CD- or DVD-Drive Problems and Solutions3-14 Express5800/320Ma: Operation and Maintenance Guide Table 3-9. Troubleshooting the CD or DVD DriveProblem

Using the Dump Button to Create a Dump File Troubleshooting the Hardware 3-15Using the Dump Button to Create a Dump FileTo enable NEC Technical Suppo

Contentsiv Express5800/320Ma: Operation and Maintenance Guide Replacing a CRU 4-3General Safety Precautions 4-45. CRU Replacement Procedures 5-1Befor

Using the Dump Button to Create a Dump File3-16 Express5800/320Ma: Operation and Maintenance Guide • Goes offline with its memory intact• Dumps a sna

Using the Dump Button to Create a Dump File Troubleshooting the Hardware 3-17To generate a dump file when the dump button on the primary enclosure is

Using the Dump Button to Create a Dump File3-18 Express5800/320Ma: Operation and Maintenance Guide

General Servicing Information 4-1Chapter 4General Servicing Information4-General servicing information is discussed in the following sections:• “Unp

Storing CRUs4-2 Express5800/320Ma: Operation and Maintenance Guide Figure 4-1. Shipping Impact IndicatorsTo unpack the CRU 1. While observing any pri

Repacking CRUs General Servicing Information 4-3Repacking CRUsWhen returning a defective or incorrect CRU, package the CRU using the original packing

General Safety Precautions4-4 Express5800/320Ma: Operation and Maintenance Guide General Safety Precautions• To help identify problems that might occ

CRU Replacement Procedures 5-1Chapter 5CRU Replacement Procedures5-Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core systems accommodate safe and ea

Before Replacing CRUs5-2 Express5800/320Ma: Operation and Maintenance Guide WARNING!RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DI

Removing and Replacing the Bezel CRU Replacement Procedures 5-3CAUTION!To avoid damaging ESD-sensitive components during handling, always take the fo

Contents Contents vAppendix A. Installing the AK533 Kit in anExpress5800/320Ma 3.2 GHz System A-1Index Index-1

Removing and Replacing a CPU-I/O Enclosure5-4 Express5800/320Ma: Operation and Maintenance Guide Figure 5-1. Removing the BezelTo attach the bezel1.

Removing and Replacing a CPU-I/O Enclosure CRU Replacement Procedures 5-5Removing a CPU-I/O EnclosureWARNING!To avoid personal injury or damage to th

Removing and Replacing a CPU-I/O Enclosure5-6 Express5800/320Ma: Operation and Maintenance Guide Figure 5-2. Unlocking the Rear Interlock on an Enclo

Removing and Replacing a CPU-I/O Enclosure CRU Replacement Procedures 5-7Figure 5-3. Unlocking the Front Release Levers on an Enclosure7. With one pe

Removing and Replacing a CPU-I/O Enclosure5-8 Express5800/320Ma: Operation and Maintenance Guide If you are replacing the CPU- I ⁄ O enclosure with a

Removing and Replacing a CPU-I/O Enclosure CRU Replacement Procedures 5-9WARNING!To avoid personal injury or damage to the system, two persons are re

Replacing the System Backplane Assembly5-10 Express5800/320Ma: Operation and Maintenance Guide If any devices are not functioning properly, verify th

Replacing the System Backplane Assembly CRU Replacement Procedures 5-113. Release each CPU- I ⁄ O enclosure from the system chassis, as follows:a. Di

Replacing the System Backplane Assembly5-12 Express5800/320Ma: Operation and Maintenance Guide Figure 5-5. Removing the System Backplane AssemblyNOTE

Replacing the System Backplane Assembly CRU Replacement Procedures 5-132. Insert the system backplane assembly into the enclosure, then slide it to t

vi Express5800/320Ma: Operation and Maintenance Guide FiguresFigure 1-1. Main Enclosures of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core Systems

Replacing the System Backplane Assembly5-14 Express5800/320Ma: Operation and Maintenance Guide Resetting the Ethernet Address of an Ethernet TeamWhen

Removing and Replacing a CPU-I/O Enclosure Cover CRU Replacement Procedures 5-152. In the left pane of the Intel(R) PROSet for Wired Connections dial

Removing and Replacing a CPU-I/O Enclosure Cover5-16 Express5800/320Ma: Operation and Maintenance Guide See the following sections:• “Removing an Enc

Removing and Replacing a CPU-I/O Enclosure Cover CRU Replacement Procedures 5-17Replacing an Enclosure Cover1. Place the cover on top of the enclosur

Replacing or Installing a PCI Adapter5-18 Express5800/320Ma: Operation and Maintenance Guide Replacing or Installing a PCI AdapterNOTES1. The PCI slo

Replacing or Installing a PCI Adapter CRU Replacement Procedures 5-19Estimated time: Five to ten minutes, depending on the slot in which the PCI adap

Replacing or Installing a PCI Adapter5-20 Express5800/320Ma: Operation and Maintenance Guide Figure 5-10. Stabilizing the PCI Riser AssemblyFigure 5-

Replacing or Installing a PCI Adapter CRU Replacement Procedures 5-216. Pull the PCI adapter out of the PCI slot (Figure 5-12 or Figure 5-13). If the

Replacing or Installing a PCI Adapter5-22 Express5800/320Ma: Operation and Maintenance Guide Figure 5-13. Removing a PCI Adapter from the PCI Riser A

Replacing or Installing a PCI Adapter CRU Replacement Procedures 5-23Figure 5-14. Removing the Blank PCI Slot Faceplate from Slot 1Figure 5-15. Stori

Figures Figures viiFigure 5-25. Routing Power Cables Through the Chassis Divider 5-41Figure 5-26. Disconnecting a CPU-Fan Power Connector 5-43Figure

Replacing or Installing a PCI Adapter5-24 Express5800/320Ma: Operation and Maintenance Guide b. Attach the PCI riser assembly to the top of the CPU-

Replacing or Installing a PCI Adapter CRU Replacement Procedures 5-255. If applicable, when you are finished using the enclosure cover to stabilize t

Removing and Replacing the PCI Riser Assembly5-26 Express5800/320Ma: Operation and Maintenance Guide Removing and Replacing the PCI Riser AssemblyOn

Removing and Replacing the PCI Riser Assembly CRU Replacement Procedures 5-27Figure 5-17. Releasing the PCI Adapter Supports4. Loosen the three thumb

Removing and Replacing the PCI Riser Assembly5-28 Express5800/320Ma: Operation and Maintenance Guide Figure 5-18. Unlocking the Dual PCI Cover1 Dual

Removing and Replacing the PCI Riser Assembly CRU Replacement Procedures 5-29Figure 5-19. Removing the PCI Riser AssemblyIf you intend to replace a d

Removing and Replacing the PCI Riser Assembly5-30 Express5800/320Ma: Operation and Maintenance Guide Replacing the PCI Riser Assembly1. If necessary,

Removing and Inserting a SATA Disk Drive CRU Replacement Procedures 5-31Removing and Inserting a SATA Disk DriveEach CPU- I ⁄ O enclosure contains th

Removing and Inserting a SATA Disk Drive5-32 Express5800/320Ma: Operation and Maintenance Guide Figure 5-20. Removing a SATA Disk Drive3. If you are

Replacing a SATA Backplane Assembly CRU Replacement Procedures 5-33Replacing a SATA Backplane AssemblyThe SATA backplane assembly includes both the S

viii Express5800/320Ma: Operation and Maintenance Guide TablesTable 1-1. Standard CRUs of Express5800/320Ma 3.2 GHz, 3.6 GHz, and Dual-Core systems 1

Replacing a SATA Backplane Assembly5-34 Express5800/320Ma: Operation and Maintenance Guide Figure 5-21. Removing the SATA Backplane Assembly7. Slide

Removing and Replacing a CD or DVD Drive CRU Replacement Procedures 5-35Removing and Replacing a CD or DVD DriveEach CPU- I ⁄ O enclosure contains a

Removing and Replacing a CD or DVD Drive5-36 Express5800/320Ma: Operation and Maintenance Guide Figure 5-22. Removing a CD or DVD Drive3. Grasp the t

Replacing an IDE Backplane Assembly CRU Replacement Procedures 5-37Replacing an IDE Backplane AssemblyThe IDE backplane assembly is a small circuit b

Replacing an IDE Backplane Assembly5-38 Express5800/320Ma: Operation and Maintenance Guide Figure 5-23. Removing the IDE Ribbon Cable from the IDE Ba

Replacing an IDE Backplane Assembly CRU Replacement Procedures 5-39Figure 5-24. Removing the Screws from the IDE Backplane9. Align the new IDE backpl

Replacing an IDE Backplane Assembly5-40 Express5800/320Ma: Operation and Maintenance Guide 11. Connect the IDE ribbon cable to the assembly (Figure 5

Replacing a CPU Fan CRU Replacement Procedures 5-41Replacing a CPU FanEach CPU- I ⁄ O enclosure contains two CPU fans, regardless of the number of CP

Replacing a CPU Fan5-42 Express5800/320Ma: Operation and Maintenance Guide Figure 5-26. Disconnecting a CPU-Fan Power Connector1 CPU fans2 CPU-fan po

Replacing a CPU Fan CRU Replacement Procedures 5-43Figure 5-27. Removing a CPU Fan6. Align the replacement fan with the notches in the chassis and in

Preface ixPrefacePurpose of This ManualThe Express5800/320Ma: Operation and Maintenance Guide documents how to operate and maintain Express5800/320M

Replacing a Power Supply Unit Fan5-44 Express5800/320Ma: Operation and Maintenance Guide Replacing a Power Supply Unit FanEach CPU- I ⁄ O enclosure c

Replacing a Power Supply Unit Fan CRU Replacement Procedures 5-45Figure 5-28. Disconnecting the PSU-Fan Power Connector4. Push the large bundle of po

Replacing a Power Supply Unit Fan5-46 Express5800/320Ma: Operation and Maintenance Guide Figure 5-29. Removing the PSU Fan5. Align the new fan with t

Replacing or Installing a VTM CRU Replacement Procedures 5-47Replacing or Installing a VTM Use the following procedures to replace an existing, defec

Replacing or Installing a Modem Assembly5-48 Express5800/320Ma: Operation and Maintenance Guide Installing a VTM1. Install the VTM firmware on the sy

Replacing or Installing a Modem Assembly CRU Replacement Procedures 5-49NOTEIf you are installing a modem on the system for the first time, and your

Replacing or Installing a Modem Assembly5-50 Express5800/320Ma: Operation and Maintenance Guide Figure 5-31. Removing the Modem ModuleInstalling the

Replacing or Installing a Modem Assembly CRU Replacement Procedures 5-516. Connect the phone line to the connector (number 4 in Figure 5-31) on the m

Replacing or Installing a Modem Assembly5-52 Express5800/320Ma: Operation and Maintenance Guide 3. Restart the system to enable the BIOS update to ta

Installing the AK533 Kit in an Express5800/320Ma 3.2 GHz System A-1Appendix AInstalling the AK533 Kit in anExpress5800/320Ma 3.2 GHz SystemA-By defa