NEC Express5800/GT110b User's Guide download pdf (Page 452)

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F-18 Installing Windows Server 2003 x64 Editions

Recovery Process

If "Updating the System" is executed before the application of the "Hotfix for Windows x64

(KB921411)", "!" may be displayed on the USB root hub.

If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows x64

(KB921411)" and the "Updating the System" according to the following process.

1. Start the Windows Explorer, and click [Tools] and [Folder Options].

2. Select [Files and Folders] - [Hidden files and folders] - [Show hidden files and folders]

radio button from Advanced settings in the [View] tab.

3. Check off the following check box in the [Files and Folders] from Advanced settings in

the [View] tab, and then click [OK].

 Hide extensions for know file type

 Hide protected operating system files [Recommended]

When the message "You have chosen to display protected operating system files..." is

displayed, click [Yes].

4. Make sure of the files.

Open "<System drive:>\WINDOWS\system32\drivers" directory, and make sure

usbhub.sys and usbport.sys are exists in the directory.

If you can not found them, copy the files according to the following process.

(1) Open "<System drive:>\WINDOWS\system32\dllcache" directory.

(2) Copy usbhub.sys and usbport.sys from the directory noted above to

"<Systemdrive:>\WINDOWS\system32\drivers".

5. Restart the system.

6. Refer to [Application process of the Hotfix (KB921411)] and apply the "Hotfix for

Windows x64 (KB921411)".

7. Refer to [Application process of "Updating the System"] and execute "Updating the

System".

8. Restart the system.

With that, process is finished.

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NEC Express5800/GT110b User's Guide Page 452

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