NEC Express5800/R110d-1E Installation Guide download pdf (Page 63)

♦Monitoring Ver. 3.2 or prior version of NEC ESMPRO Agent and DMI Agents

A function for monitoring Ver. 3.2 o r prior version of N EC ESMPRO Agent and D MI Agents has been remo ve

d from the N EC ESMPRO Mana ger Ver. 4.3 or l ater. As a resu lt, the Mana ger behaves as fo llows.

 By performing auto-discovery, server icons are re gistered on th e Operation Window.

 SNMP traps and DMI ev ents sent from monitor ed servers are dis played on the AlertViewer properly.

 If the [Watch Server Status] properties are "On" for Ver. 3.0 o r prior version of NEC ESMPRO Agent, the

status color is displayed in gray (unknown). Set "Of f" for the [Watch Server S tatus] properties or delete t

he icon of th e Agent.

 Status of DMI Agents is not monitored through DMI eve n if the "W atch Server S tatus" properties are "On".

 The information of V er. 3.0 or prior versio n of NEC ESMPRO Agent and the DMI Agents is not viewed o

n the D ataViewer or th e GraphViewer, and not co llected by the Automatic Data Collection function.

 Monitoring storages for NEC ESMPRO Agent Ver. 3.0 to V er. 3.1 is not supported.

♦Receiving DMI events from the machine belonging to multiple networks

Receiving DMI events from t he machine (with multiple IP addresses) belonging to multiple networks may not b

e available.

♦Using NEC ESMPRO Manager on a machine with a high load

 When a machine on which the NEC ESMPRO Manager is installed is under high load:

If you use the machine with an extremely high load such as when 100% of the CPU has been used for a long time

period, the message "Communication with NVBase System Service became invalid" may appear.

Manager applications communicate with a service (NVBase System Service). The above message appears when

the communication is timed-out due to high load.

If this message appears, decrease the load on the machine and restart the application.

 When a machine on which the NEC ESMPRO Agent is installed is under high load:

If a machine on which the NEC ESMPRO Agent is installed is operating with a high load, NEC ESMPRO Agent

does not respond to the query from the NEC ESMPRO Manager. Therefore, the following problems may occur:

- The icon for the machine is grayed out on the Operation Window.

- The following error messages are displayed when the DataViewer is started.

Could not collect information on the host.

Refer to Recovery Action for errors in DataViewer Help.

- The machine information becomes "Unknown" on the DataViewer

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NEC Express5800/R110d-1E Installation Guide Page 63