NEC Express5800/340Hb-R User's Guide download pdf (Page 248)

7-4 Troubleshooting

Windows Server 2003, Enterprise Edition Error Messages

If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition

starts, the screen of the display unit turns blue and displays detailed error messages.

STOP: C000021A (FATAL SYSTEM ERROR)

The Windows logon process.. System process terminated.

Unexpectedly with a status of 0x00000001

(0x00000000 0x00000000).

The system has been shutdown.

crashdump : initializing miniport driver

crashdump : dumping physical memory to disk

The screen

background is "blue".

Take notes of the messages displayed on the screen, and call your sales agent.

If a fatal error occurs, the server automatically executes memory dump processing and saves the

memory dump data in an arbitrary directory. (See "Set Memory Dump (Debug Information"

described in the User's Guide (Setup).) The maintenance personnel of your sales agent may ask

you to provide this data. Thus, copy the file into a medium (e.g., DAT) to be ready to pass it to the

maintenance personnel.

IMPORTANT: A message may appear indicating that virtual memory is insufficient when

you restart the system after a STOP or system error has occurred. Ignore the message and

start the system.

CHECK: Before copying the file into a medium, start the Event Viewer to confirm that the

Save Dump event log is included in the system event logs and the memory dump has been

saved.

The following message may be displayed during usage.

"Your system is low on virtual memory. To ensure that Windows runs properly, increase

the size of your virtual memory paging file. For more information, see Help."

When this message is displayed, extend a physical memory following the procedure below.

1. Add a physical memory

2. Change the configuration of the paging file (Change more than < physical memory

capacity × 1.5 >)

The system also displays a warning message if an internal device or peripheral equipment (e.g., disk,

network, or printer) encounters an error. Take notes of the message, and call your sales agent.

1 2 ... 243 244 245 246 247 248 249 250 251 252 253 ... 311 312

No comments

NEC Express5800/340Hb-R User's Guide Page 248