NEC Express5800/340Hb-R User's Guide download pdf (Page 265)

Troubleshooting 7-21

Problems with NEC ESMPRO

NEC ESMPRO Manager

→ See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM

for troubleshooting and other supplementary information.

NEC ESMPRO Agent

NEC ESMPRO Manager cannot receive trap from NEC ESMPRO Agent:

→ To change the community name of traps to be received from the default "public"

in the NEC ESMPRO Manager site, enter the same name as the community name

newly set in the NEC ESMPRO Manager site.

To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager

machine, both community names should be the same.

NEC ESMPRO Manager report alert from NEC ESMPRO Agent doubly:

→ If the IP address (or host name) of the remote NEC ESMPRO Manager specified

as the trap send destination in the setup of the manager report (TCP/IP), the

message warning the duplication appears. The specification of the same NEC

ESMPRO Manager causes to be reported doubly.

NEC ESMPRO Manager cannot monitor NEC ESMPRO Agent:

→ If you entered any community name other than "public" in the [Community name]

box in the [Traps] property sheet, add that name to "Accepted community names"

refer to the users guide (setup) of a separate volume.

→ Unless you set the acceptable community's authority to "READ CREATE" or

"READ WRITE," you cannot perform monitoring from NEC ESMPRO Manager.

NEC ESMPRO Agent cannot receive SNMP packets sent from NEC ESMPRO

Manager:

→ If the community name is changed, the community of NEC ESMPRO Agent is

changed and registered by starting from [Control Panel]. Change registration in

the following steps.

1. Double-click the [NEC ESMPRO Agent] icon in [Control Panel].

2. Select a desired community name from the [SNMP Community] list box

in [SNMP Setting] of the [General] sheet.

The community names to receive SNMP packets from are listed in

the [SNMP Community] list box.

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NEC Express5800/340Hb-R User's Guide Page 265