129
8. Appendix
Common Problems & Solutions
(→“Power/Status/LampIndicator”onpage128.)
Problem CheckTheseItems
Does not turn on
or shut down
• Checkthatthepowercordispluggedinandthatthepowerbuttonontheprojectorcabinetortheremotecontrol
is on� (→ pages 13, 14)
• Ensurethatthelampcoverisinstalledcorrectly.(→ page 124)
• Checktoseeiftheprojectorhasoverheated.Ifthereisinsufcientventilationaroundtheprojectororiftheroom
where you are presenting is particularly warm, move the projector to a cooler location�
• Checktoseeifyoucontinuetousetheprojectorforanother100hoursafterthelamphasreachedtheendofits
life� If so, replace the lamp� After replacing the lamp, reset the lamp hours used� (→ page 122)
• Thelampmayfailtolight.Waitafullminuteandthenturnonthepoweragain.
• Set[FANMODE]to[HIGHALTITUDE]whenusingtheprojectorataltitudesapproximately5500feet/1700meters
or higher� Using the projector at altitudes approximately 5500 feet/1700 meters or higher without setting to [HIGH
ALTITUDE] can cause the projector to overheat and the projector could shut down� If this happens, wait a couple
minutes and turn on the projector� (→ page 92)
If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for
some time and then the projector will display the image� Wait for a moment�
Will turn off
• Ensurethatthe[OFFTIMER]or[AUTOPOWEROFF]isoff.(→ page 88, 95)
No picture
• UsetheCOMPUTER1,HDMI1/MHL, HDMI2, VIDEO, USB-A, USB-B or LAN button on the remote control to select
your source (COMPUTER, HDMI1/MHL, HDMI2, VIDEO, USB-A, LAN or USB-B)� (→ page 16) If there is still no
picture, press the button again�
• Ensureyourcablesareconnectedproperly.
• Usemenustoadjustthebrightnessandcontrast.(→ page 80)
• Resetthesettingsoradjustmentstofactorypresetlevelsusingthe[RESET]intheMenu.(→ page 102)
• EnteryourregisteredkeywordiftheSecurityfunctionisenabled.(→ page 33)
• BesuretoconnecttheprojectorandnotebookPCwhiletheprojectorisinstandbymodeandbeforeturningon
the power to the notebook PC�
In most cases the output signal from the notebook PC is not turned on unless connected to the projector before
being powered up�
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
or power management software�
• Seealsothenext page�
Picture suddenly be-
comes dark
• CheckiftheprojectorisintheForcedECOmodebecauseoftoohighambienttemperature.Ifthisisthecase,
lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]� (→ page 92)
Color tone or hue is un-
usual
• Checkifanappropriatecolorisselectedin[WALLCOLOR].Ifso,selectanappropriateoption.(→ page 87)
• Adjust[HUE]in[PICTURE].(→ page 80)
Image isn’t square to the
screen
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 17, 18)
• UsetheKeystonecorrectionfunctiontocorrectthetrapezoiddistortion.(→ page 21)
Picture is blurred
• Adjustthefocus.(→ page 18)
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 17, 18)
• Ensurethatthedistancebetweentheprojectorandscreeniswithintheadjustmentrangeoftheprojectionwindow.
(→ page 103, 104)
• Condensationmayformonthelensiftheprojectoriscold,broughtintoawarmplaceandisthenturnedon.
Should this happen, let the projector stand until there is no condensation on the lens�
Fl i c k e r ap p e a rs o n
screen
•
Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1700
meters or lower� Using the projector at altitudes less than approximately 5500 feet/1700 meters and setting to [HIGH ALTI-
TUDE] can cause the lamp to overcool, causing the image to flicker� Switch [FAN MODE] to [AUTO]� (→ page 92)
Image is scrolling ver-
tically, horizontally or
both
• Checkthecomputer’sresolutionandfrequency.Makesurethattheresolutionyouaretryingtodisplayissupported
by the projector� (→ page 135)
• AdjustthecomputerimagemanuallywiththeHorizontal/Verticalinthe[IMAGEOPTIONS].(→ page 82)
Remote control does
not work
• Installnewbatteries.(→ page 10)
• Makesuretherearenoobstaclesbetweenyouandtheprojector.
• Standwithin22feet(7m)oftheprojector.(→ page 10)
Indicator is lit or blink-
ing
• SeethePOWER/STATUS/LAMPIndicator.(→ page 128)
Cross color in RGB
mode
• PresstheAUTOADJ.buttonontheprojectorcabinetortheremotecontrol.(→ page 23)
• Adjustthecomputerimagemanuallywith[CLOCK]/[PHASE]in[IMAGEOPTIONS]inthemenu.(→ page 81)
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