NEC Express5800/GT110b User's Guide Page 257
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting 8-11
SOLVING PROBLEMS
When the server fails to operate as expected, see the following to find out your problem and follow
the instruction given before asking for repair.
If the server still fails to operate successfully after solving your problem, take a note on the
on-screen message and contact your service representative.
Problems with NEC Express Server
No screen display appears and beep occurs.
Is the DIMM board installed securely?
→ Check whether the DIMM board is inserted into the mating connector securely.
→ Make sure the jumper switches have been returned to their original positions after
CMOS clearing. See "Configuring Mother Board Jumpers" in Chapter 4 for the
positions of the jumper switches.
Fail to power on the server:
Is the server is properly supplied with power?
→ Check if the power cord is connected to a power outlet (or UPS) that meets the
power specifications for the server.
→ Check the power cord for broken shield or bent plugs.
→ Make sure the power breaker for the connected power outlet is on.
→ If the power cord is plugged to a UPS, make sure the UPS is powered and it
outputs power. See the manual that comes with the UPS for details.
Power supply to the server may be linked with the connected UPS using the BIOS
Setup utility of the server.
<Menu to check: [Advanced] - [AC-LINK]>
Did you press the POWER/SLEEP switch?
→ Press the POWER/SLEEP switch on the front of the server to turn on the power
(the POWER/SLEEP lamp lights).
- NEC Express5800/GT110b 1
- EXP260A 1
- User's Guide 1
- SAFETY INDICATIONS 3
- Attentions 4
- Prohibited Actions 4
- Mandatory Action 4
- Trademarks 6
- PREFACE 7
- ABOUT THIS USER'S GUIDE 8
- IN THE PACKAGE 9
- CONTENTS 10
- Chapter 1 17
- WARNING LABELS 18
- SAFETY NOTES 19
- During Operation 24
- FOR PROPER OPERATION 25
- TRANSFER TO THIRD PARTY 26
- DISPOSAL AND CONSUMABLES 27
- USER SUPPORT 27
- Hard disk drive (HDD) 28
- Solid state drive (SSD) 28
- Advice for Health 29
- Chapter 2 31
- OVERVIEW 32
- SYSTEM CHASSIS 33
- 2-4 General Description 34
- Rear View 35
- 2-6 General Description 36
- Internal View 37
- Mother Board 40
- STANDARD FEATURES 41
- AC LINK Feature 42
- Security 42
- (Silent Mode) 43
- NEC ESMPRO 44
- Maintenance Tools 44
- System Diagnostic Utility 44
- USING YOUR SERVER 45
- Network 47
- Power Off 49
- SLEEP Switch 49
- Writing Data onto Disk 51
- About Write Error 51
- Before Writing onto Disk 51
- 2-22 General Description 52
- Flash FDD 53
- Chapter 3 55
- SETUP FLOW 56
- UNPACKING THE SYSTEM 57
- INSTALLING OPTIONAL DEVICES 57
- SELECTING SERVER SITE 58
- CONNECTING POWER CORD 62
- TURNING ON THE SERVER 64
- INSTALLING OPERATING SYSTEM 66
- INSTALLING UTILITIES 66
- Chapter 4 67
- Starting SETUP Utility 69
- Configuration Examples 71
- DIMM #2 72
- DIMM #4 72
- DIMM #1 72
- DIMM #3 72
- 4-8 Configuring Your Server 74
- Processor Settings 77
- Advanced 78
- System Management 85
- Console Redirection 86
- DMI Event Logging 86
- RAID SYSTEM CONFIGURATION 89
- Enabling RAID Feature 94
- (SWRAID) 95
- Setup Utility 96
- Menu Tree 98
- 6. Press Space 100
- Parameter Remarks 102
- SPAN=NO Does not set span 102
- SPAN=YES Sets span 102
- STRIPING of RAID1 102
- IMPORTANT: 103
- Perform Check Consistency 107
- Number and ID 109
- Adapter and RAID Controller 109
- Logical Drive 109
- Disk Array 110
- Setting of Priority 110
- Chapter 5 115
- About Express Setup 116
- Windows Server 2008 R2 117
- Mounting MO Device 118
- About Removable Media 118
- Connecting Hard Disk Drive 119
- Flow of Setup 122
- About partition size 128
- 16. Save the parameters 132
- 22. Log on to the system 134
- Setup Team 137
- Adapter Fault Tolerance 138
- Adaptive Load Balancing 138
- Static Link Aggregation 138
- Switch Fault Tolerance 138
- 11. Restart the system 139
- Setting item Change setting 140
- Setting for Solving Problems 141
- BitLocker 141
- Windows Server 2008 142
- Windows Server 2008 143
- Other controllers 143
- 23. Log on to the system 160
- Windows Server 2003 169
- Installing the Service Pack 173
- FLOW OF SETUP 174
- Setup of teaming 185
- 6. Click [Next] 186
- 7. Click [Install] 186
- Network Driver 187
- Setting WOL 191
- 1. Start Device Manager 192
- 4. Click [OK] 192
- 5. Restart the system 192
- Graphics Accelerator Driver 193
- SETTING FOR SOLVING PROBLEMS 194
- 2. Click [Processes] tab 201
- Network Monitor 204
- Do you want to continue? 207
- UPDATING THE SYSTEM 208
- Chapter 6 211
- NEC EXPRESSBUILDER 212
- OS installation 213
- Tool menu (Normal mode) 214
- Autorun Menu 216
- PARAMETER FILE CREATOR 217
- Parameter File 218
- [Windows Server 2003] 223
- 14. Save the parameters 229
- 15. Saved to a floppy disk 230
- Server failures 231
- Performance 231
- NEC ExpressUpdate Agent 232
- Universal RAID Utility 233
- Easy Configuration 234
- Windows Server 2003 235
- Using Utility 236
- Uninstallation 236
- Chapter 7 237
- CLEANING 238
- Cleaning the Server 239
- Cleaning the Keyboard/Mouse 239
- Cleaning Disc 240
- SYSTEM DIAGNOSTICS 241
- Enduser Menu 244
- <Test Result> 244
- 7-10 Maintenance 246
- Chapter 8 247
- SYSTEM VIEWERS 248
- Troubleshooting 8-3 249
- POWER/SLEEP Lamp 250
- DISK ACCESS Lamp 250
- Access Lamp 250
- LINK/ACT Lamp 250
- 1000/100/10 Lamp 250
- ERROR MESSAGES 251
- POST Error Messages 252
- Troubleshooting 8-7 253
- Beep Codes 254
- DMI Event Log 255
- 8-10 Troubleshooting 256
- SOLVING PROBLEMS 257
- Problems with Windows 263
- PCI Express Correctable 272
- Problems with Express Setup 274
- A hard disk drive fails: 277
- Collecting Event Log 280
- Memory Dump 281
- RECOVERY FOR Windows SYSTEM 282
- MAINTENANCE TOOLS 283
- Troubleshooting 8-39 285
- BIOS/FW Updating 287
- ROM-DOS startup FD 287
- Test and diagnostics 287
- System Management 287
- RESETTING THE SERVER 288
- FORCED SHUTDOWN 289
- 8-44 Troubleshooting 290
- Chapter 9 291
- STATIC PRECAUTIONS 293
- 1. Shut down the OS 294
- Side Cover 295
- 3. Loosen the two screws 296
- Upgrading Your Server 9-7 297
- デスクトップの表示.scf 298
- Front Bezel 299
- Installation 300
- 3.5-inch Hard Disk Drive 301
- 3. Remove the side cover 302
- 12. Assemble the server 306
- 2.5-inch Hard disk 310
- 11. Assemble the server 312
- NOTES: 313
- 0 SLT=1 SLT=1 314
- 1 SLT=2 SLT=2 314
- 2 SLT=3 SLT=3 314
- 3 SLT=4 SLT=4 314
- Slot number 314
- Select/set a RAID level 317
- Notes on use 318
- Remove the screw 319
- Slide out the plate in 319
- Markings 320
- バッテリのプレートが上面となる状態で… 324
- 表面にドット無し 324
- PCI Board 326
- √: Available, –: Unavailable 327
- PCI guide rail 330
- 8. Assemble the server 331
- Internal COM connector 334
- Installation Order and Notes 337
- Key slot 338
- File Device 340
- 5.25-inch Device 341
- 9-52 Upgrading Your Server 342
- Dedicated screws 343
- 10. Assemble the server 344
- Optical Disk Drive 346
- Removal 348
- Chapter 10 349
- INTERFACE CABLES 350
- Mother board 353
- LED cable 353
- Installation of SCSI Device 354
- Installation of SAS Device 355
- POWER CABLES 357
- Appendix A 359
- A-2 Specifications 360
- Appendix B 361
- DVD/CD-ROM 364
- Tape Media 364
- Keyboard 365
- DragDouble-clickClick 366
- Appendix C 367
- C-2 IRQ 368
- Appendix D 369
- 1. Turn on your system 377
- 3. Restart the system 377
- More than 6 characters 383
- 19. Log on to the system 384
- Updating the System 386
- LAN Driver and PROSet 389
- Adapter Fault Tolerance 392
- Adaptive Load Balancing 392
- Static Link Aggregation 392
- Switch Fault Tolerance 392
- 3. Click [Setting] tab 393
- About Windows Activation 396
- Activate Windows 398
- Appendix E 401
- Install Windows – Insert Disc 415
- OK Cancel 415
- Appendix F 435
- EXPRESSBUILDER" 438
- The system has been updated 451
- Setup of teaming 453
- Appendix G 465
- Appendix H 489
- Appendix I 491
- (factory-installe 492
- Software 493
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