NEC Express5800/120Lh User's Guide Page 178
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- Table of contents
- TROUBLESHOOTING
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8-4 Troubleshooting
STATUS lamp
indication
Description Procedure
On (green) The server is operating normally. –
Flashing
(green)
• The server is operating with the
memory, CPU, or power supply
unit in degraded state.
• A single-bit memory error has
often occurred.
Check the AC POWER lamp indication
on the rear panel of the server.
Identify the device in degraded state
by using the BIOS setup utility
"SETUP," and replace it as soon as
possible.
The power is off. –
POST is in progress. Wait for a while. The STATUS lamp
turns green when POST is completed.
A CPU error occurred.
A CPU temperature alarm was
detected. (Thermal-Trip)
A timeout occurred when the time
set for the watchdog timer arrived.
A CPU bus error occurred.
Turn the power off and then turn it on.
If the POST screen displays an error
message, take notes of the message,
and contact your sales representative.
Off*
A memory dump request is made. Wait until the memory dump is
completed.
A temperature alarm was detected. Check if the internal fans are clean
and if the fan units are firmly
connected.
If the STATUS lamp indication does
not change when the fans are normal,
contact your sales representative.
A voltage alarm was detected.
On (amber)*
All the power supply units failed.
Contact your sales representative.
Either of the following was detected
in the redundant power
configuration:
• AC power not supplied to one of
the two power supply units
• Failure of one of the two power
supply units
Connect the power cord to supply
power. If the power supply unit is
faulty, contact your sales
representative.
A fan alarm was detected.
Check if the fan units are firmly
connected.
If the STATUS lamp indication does
not change when the fans are normal,
contact your sales representative.
A temperature warning was
detected.
Check if the internal fans are clean
and if the fan units are firmly
connected.
If the STATUS lamp indication does
not change when the fans are normal,
contact your sales representative.
Flashing
(amber)*
A power supply alarm was detected. Contact your sales representative.
* Indicates only when the optional remote management card is installed in your system.
- NEC Express5800/120Lh 1
- User's Guide 1
- SAFETY INDICATIONS 3
- Attentions 4
- Prohibited Actions 4
- Mandatory Action 4
- Trademarks 6
- ABOUT THIS USER'S GUIDE 8
- IN THE PACKAGE 9
- CONTENTS 10
- Chapter 1 15
- WARNING LABELS 16
- SAFETY NOTES 17
- During Operation 21
- FOR PROPER OPERATION 22
- TRANSFER TO THIRD PARTY 23
- DISPOSAL AND CONSUMABLES 24
- USER SUPPORT 25
- Advice for Health 26
- Chapter 2 27
- OVERVIEW 28
- SYSTEM CHASSIS 29
- Front View (Door Opened) 30
- General Description 2-5 31
- Rear View 32
- General Description 2-7 33
- Internal View 34
- MOTHER BOARD 35
- 2-10 General Description 36
- STANDARD FEATURES 37
- SYSTEM FUNCTIONS 38
- SECURITY 40
- Off-line Maintenance Utility 42
- System Diagnostic Utility 42
- USING NEC EXPRESS SERVER 43
- POWER Switch 44
- POST Execution Flow 46
- SLEEP Switch 49
- Floppy Disk Drive 50
- NOTE: Use of the floppy disk 51
- CD-ROM Drive 52
- Use of the CD-ROM 54
- Chapter 3 55
- SETUP FLOW 56
- INSTALLING OPTIONAL DEVICES 57
- SELECTING SERVER SITE 58
- CONNECTING PERIPHERAL DEVICES 60
- Setting Up Your Server 3-7 61
- CONNECTING POWER CORD 62
- (UNSWITCH OUT) 63
- OUTPUT(SWITCH OUT) 63
- AC100V 50/50HZ 63
- TURNING ON THE SERVER 64
- INSTALLING OPERATING SYSTEM 66
- INSTALLING UTILITIES 66
- Chapter 4 67
- Starting SETUP Utility 68
- Configuring Your Server 4-3 69
- Configuring Your Server 4-5 71
- Advanced 73
- 4-8 Configuring Your Server 74
- Memory Configuration 74
- PCI Configuration 74
- – Embedded SCSI submenu 74
- Configuring Your Server 4-9 75
- Configuring Your Server 4-11 77
- Advanced Chipset Control 77
- Security 78
- Configuring Your Server 4-13 79
- 4-14 Configuring Your Server 80
- System Management Submenu 81
- SCSI BIOS (SCSISelect) 83
- Adaptec SCSI BIOS Vxxx xxxxx 84
- Exiting the Utility 85
- SCSI Device Configuration 86
- Configuring Your Server 4-21 87
- Advanced Configuration 87
- SCSI Disk Utilities 88
- RAID BIOS 90
- Chapter 5 93
- About Express Setup 94
- Quick start 95
- Normal start 95
- Microsoft Windows Server 2003 96
- Windows Server 2003 97
- Setup of teaming 104
- Optional Network Board Driver 106
- Setting for Solving Problems 110
- Updating the System 114
- Exceptional Setup 115
- Microsoft Windows 2000 116
- Windows 2000 117
- Connecting MO Device 117
- Connecting Hard Disk Drive 117
- Creating Partition Size 118
- The Flow of Setup 119
- Specify teaming 124
- 9. Click [OK] 130
- HostRAID 135
- HostRAID Setup Flow 137
- Chapter 6 139
- NEC EXPRESSBUILDER 140
- Windows-based 141
- Starting NEC EXPRESSBUILDER 142
- Express Setup 143
- System Diagnostics 144
- Create Support Disk 144
- BIOS/FW/etc. Update 146
- System Management 146
- Return to the Top Menu 146
- Starting 148
- Main Menu 149
- 1. Start the OS 152
- NEC ESMPRO 155
- Adaptec Storage Manager 156
- Power Console Plus 157
- Server: 158
- Management PC: 158
- Management server: 158
- Server Setup 159
- Management PC Setup 160
- NEC DianaScope 161
- BMC ONLINE UPDATE 162
- Chapter 7 163
- CLEANING 164
- Cleaning the Server 165
- Cleaning the Interior 166
- Mouse ball cover 167
- Mouse ball 167
- Bottom View 167
- Cleaning CD-ROM 168
- SYSTEM DIAGNOSTICS 169
- Local console Remote console 170
- Guide line 171
- Test window 171
- Test r es ult 171
- Test windows title 171
- Diagnosis tool title 171
- <Test Result> 172
- RELOCATING/STORING THE SERVER 173
- 7-12 Maintenance 174
- Chapter 8 175
- SYSTEM VIEWERS 176
- LAN ACCESS Lamp ( 177
- STATUS Lamp ( ) 177
- 8-4 Troubleshooting 178
- POWER/SLEEP Lamp ( ) 179
- DISK ACCESS Lamp ( ) 179
- Access Lamps 179
- Hard Disk Drive Lamp 180
- LAN Connector Lamps 182
- ERROR MESSAGES 183
- POST Error Messages 184
- Troubleshooting 8-11 185
- 8-12 Troubleshooting 186
- Beep Codes 187
- SOLVING PROBLEMS 188
- Fail to power off the server: 189
- POST fails to complete: 189
- Fail to access to the CD-ROM: 192
- Fail to access the hard disk: 192
- Problems with Windows 2000 195
- Problems with Express Setup 198
- Bad Command or filename 200
- Insufficient disk space 200
- Collecting Event Log 203
- Memory Dump 205
- Saving the Dump File 206
- OFF-LINE MAINTENANCE UTILITY 209
- IPMI Information Viewer* 210
- BIOS Setup Viewer 210
- System Information Viewer 210
- Start of Utilities 210
- RESETTING THE SERVER 211
- FORCED SHUTDOWN 212
- Chapter 9 213
- STATIC PRECAUTIONS 215
- 1. Shut down the OS 217
- Side Cover 218
- Processor Air Duct 220
- Installation 221
- 3.5-inch Hard Disk 222
- IMPORTANT: 224
- Power lamp Power failure lamp 230
- Cooling Fan Unit 232
- Locking tabs 234
- Hot-swap Fan 236
- 2. Remove the side cover 237
- 5.25-inch Device 238
- PCI Board 242
- Guide rail 245
- RAID Controller Board 246
- Slot No. Boot priority 247
- SCSI Controller Board 249
- Processor 250
- Side cover 251
- Top air duct 251
- Pin mark 251
- 9-40 Upgrading Your Server 252
- Put the heat sink on CPU 252
- Remote Management Card (RMC) 260
- 9. Reassemble the server 262
- Chapter 10 265
- INTERFACE CABLES 266
- Using Onboard RAID Controller 267
- RAID0, RAID1, and RAID5 268
- Installing a SCSI File Device 270
- Floppy disk 271
- Single SCSI/HostRAID 271
- POWER CABLE 272
- N8100-942F/943F 273
- Appendix A 275
- A-2 Specifications 276
- Appendix B 277
- Notes on use 278
- Tape Media 280
- Keyboard 281
- DragDouble-clickClick 282
- Appendix C 283
- I/O Port Address 284
- Appendix D 285
- MO Device 286
- Partition Size 286
- EXPRESSBUILDER" 287
- Upgrade Installation 291
- 10. Update the system 292
- Network Driver 297
- (DEBUG INFORMATION) 298
- Appendix E 299
- INSTALLING WINDOWS 2000 301
- Re-install the Network Driver 309
- Appendix F 311
- Software 313
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