128
8. Appendix
Common Problems & Solutions
(→“Power/Status/LampIndicator”onpage127.)
Problem CheckTheseItems
Does not turn on
or shut down
• Checkthatthepowercordispluggedinandthatthepowerbuttonontheprojectorcabinetortheremotecontrol
is on� (→ pages 15, 16)
• Ensurethatthelampcoverisinstalledcorrectly.(→ page 122)
• Checktoseeiftheprojectorhasoverheated.Ifthereisinsufcientventilationaroundtheprojectororiftheroom
where you are presenting is particularly warm, move the projector to a cooler location�
• Checktoseeifyoucontinuetousetheprojectorforanother100hoursafterthelamphasreachedtheendofits
life� If so, replace the lamp� After replacing the lamp, reset the lamp hours used� (→ page 120)
• Thelampmayfailtolight.Waitafullminuteandthenturnonthepoweragain.
• Set[FANMODE]to[HIGHALTITUDE]whenusingtheprojectorataltitudesapproximately5500feet/1600meters
or higher� Using the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [HIGH
ALTITUDE] can cause the projector to overheat and the projector could shut down� If this happens, wait a couple
minutes and turn on the projector� (→ page 87)
If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for
some time and then the projector will display the image� Wait for a moment�
Will turn off • Ensurethatthe[OFFTIMER]or[AUTOPOWEROFF]isoff.(→ page 83, 90)
No picture
• UsetheCOMPUTER1,theCOMPUTER2,theVIDEOortheS-VIDEObuttonontheremotecontroltoselectyour
source (Computer, Video or S-Video)� (→ page 18) If there is still no picture, press the button again�
• Ensureyourcablesareconnectedproperly.
• Usemenustoadjustthebrightnessandcontrast.(→ page 76)
• Ensurethatthelenscoverisopen.(→ page 7)
• Resetthesettingsoradjustmentstofactorypresetlevelsusingthe[RESET]intheMenu.(→ page 97)
• EnteryourregisteredkeywordiftheSecurityfunctionisenabled.(→ page 32)
• BesuretoconnecttheprojectorandnotebookPCwhiletheprojectorisinstandbymodeandbeforeturningon
the power to the notebook PC�
In most cases the output signal from the notebook PC is not turned on unless connected to the projector before
being powered up�
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
or power management software�
• Seealsothenext page�
Picture suddenly
becomes dark
• CheckiftheprojectorisintheForcedECOmodebecauseoftoohighambienttemperature.Ifthisisthecase,
lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]� (→ page 87)
Color tone or hue is
unusual
• Checkifanappropriatecolorisselectedin[WALLCOLOR].Ifso,selectanappropriateoption.(→ page 82)
• Adjust[HUE]in[PICTURE].(→ page 76)
Image isn’t square to
the screen
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 19)
• UsetheKeystonecorrectionfunctiontocorrectthetrapezoiddistortion.(→ page 24)
Picture is blurred
• Adjustthefocus.(→ page 23)
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 19)
• Ensure that the distance between the projector and screen is within the adjustment range of the lens.
(→ page 101, 102)
• Condensationmayformonthelensiftheprojectoriscold,broughtintoawarmplaceandisthenturnedon.
Should this happen, let the projector stand until there is no condensation on the lens�
Flicker appears on
screen
• Set[FANMODE]tootherthan[HIGHALTITUDE]modewhenusingtheprojectorataltitudesapproximately5500
feet/1600 meters or lower� Using the projector at altitudes less than approximately 5500 feet/1600 meters and
setting to [HIGH ALTITUDE] can cause the lamp to overcool, causing the image to flicker� Switch [FAN MODE] to
[AUTO]� (→ page 87)
Image is scrolling
vertically, horizontally
or both
• Checkthecomputer’sresolutionandfrequency.Makesurethattheresolutionyouaretryingtodisplayissupported
by the projector� (→ page 140)
• AdjustthecomputerimagemanuallywiththeHorizontal/Verticalinthe[IMAGEOPTIONS].(→ page 78)
Remote control does
not work
• Installnewbatteries.(→ page 11)
• Makesuretherearenoobstaclesbetweenyouandtheprojector.
• Standwithin22feet(7m)oftheprojector.(→ page 11)
Indicator is lit or
blinking
• SeethePOWER/STATUS/LAMPIndicator.(→ page 127)
Cross color in RGB
mode
• PresstheAUTOADJ.buttonontheprojectorcabinetortheremotecontrol.(→ page 26)
• Adjustthecomputerimagemanuallywith[CLOCK]/[PHASE]in[IMAGEOPTIONS]inthemenu.(→ page 77)
Formoreinformationcontactyourdealer.
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