NEC Express5800/R120d-1M User Manual download pdf (Page 3)

Contents

Express5800/R120d-1M, R120d-2M Maintenance Guide

Contents

Documents Provided with This Product ................................................................................................................. 2

Contents ................................................................................................................................................................ 3

Notations Used in This Document ......................................................................................................................... 6

Notations used in the text .............................................................................................................................. 6

Optical disk drives ......................................................................................................................................... 6

Hard disk drives ............................................................................................................................................ 6

Removable media ......................................................................................................................................... 6

Abbreviations of Operating Systems (Windows) ........................................................................................... 7

Trademarks ........................................................................................................................................................... 8

Regulatory Notices ................................................................................................................................................ 9

Warnings and Additions to This Document .......................................................................................................... 10

Latest editions ............................................................................................................................................. 10

Maintenance ........................................................................................................................................................ 11

Transfer, Movement, and Disposal .............................................................................................................. 12

1.1

Transfer to a Third Party .................................................................................................................. 12

1.2

Disposal of the Server and Consumables ........................................................................................ 13

1.3

Regarding the Transportation of This Server ................................................................................... 13

1.4

Moving and Storing .......................................................................................................................... 13

Daily Maintenance....................................................................................................................................... 15

2.1

Checking and Applying Updates ...................................................................................................... 15

2.2

Checking Alerts ................................................................................................................................ 15

2.3

Checking STATUS LED ................................................................................................................... 16

2.4

Backup ............................................................................................................................................. 16

2.5

Cleaning........................................................................................................................................... 16

2.5.1 Cleaning the server ............................................................................................................ 17

2.5.2 Cleaning the tape drive ...................................................................................................... 17

2.5.3 Cleaning the keyboard and mouse .................................................................................... 17

User Support ............................................................................................................................................... 18

3.1

Maintenance Services ..................................................................................................................... 18

3.2

Before Asking for Repair .................................................................................................................. 18

Collecting Failure Information ..................................................................................................................... 19

4.1

Collecting Event Logs ...................................................................................................................... 19

4.1.1 Windows Server 2008 R2 / Windows Server 2008 ............................................................ 19

4.1.2 Windows Server 2003 R2 x64 Edition / Windows Server 2003 ......................................... 19

4.2

Collecting Configuration Information ................................................................................................ 20

4.3

Collecting User-Mode Process Dump (Dr. Watson Diagnostic Information) .................................... 20

4.4

Collecting Memory Dump................................................................................................................. 20

Troubleshooting .......................................................................................................................................... 21

5.1

Upon Power On to the End of POST ............................................................................................... 21

5.2

Upon Starting EXPRESSBUILDER .................................................................................................. 23

5.3

Upon Installing OS ........................................................................................................................... 25

5.4

When OS is Started ......................................................................................................................... 28

5.5

When STOP Error Occurs ............................................................................................................... 30

5.6

When Operating a RAID System ..................................................................................................... 30

5.7

When Using Internal Devices and Other Hardware ......................................................................... 33

5.8

When OS is in Operation ................................................................................................................. 35

5.9

When EXPRESSBUILDER is Started on Windows .......................................................................... 37

1 2 3 4 5 6 7 8 ... 130 131

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NEC Express5800/R120d-1M User Manual Page 3

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