NEC Express5800/R120d-1M User Manual download pdf (Page 37)

5. Troubleshooting

Express5800/R120d-1M, R120d-2M Maintenance Guide

Chapter 1 Maintenance

5.9

When EXPRESSBUILDER is Started on Windows

[?] Cannot read online documents

 Do you have Adobe Reader installed correctly in your system?

→ Some documents are supplied in PDF format. To read PDF files, Adobe Reader needs to be installed in

your computer.

 Is your browser Internet Explorer?

→ Internet Explorer sometimes displays the Information bar to enforce security. If this happens, click the

Information bar to display the documents.

[?] The menu does not appear

 Is the shift key pressed?

→ Setting the DVD/CD with the shift key pressed down cancels the Autorun feature.

 Is the OS in the proper state?

→ The menu may not appear depending on the system registry setting or the timing to set the DVD/CD. In

such a case, select My Computer from Explorer and double-click the icon of the set DVD drive.

[?] Some menu items are grayed out

 Is your system environment correct?

→ Some software requires administrator authority or needs to be operated on the server. Run on the

appropriate environment.

5.10

For Bundled Software

[?] NEC ESMPRO Agent (for Windows)

→ For details of NEC ESMPRO Agent (for Windows), refer to "NEC ESMPRO Agent Installation Guide

(Windows)" in EXPRESSBUILDER or its help.

[?] NEC ESMPRO Manager

→ For details of NEC ESMPRO Manager, refer to "NEC ESMPRO Manager Installation Guide" in

EXPRESSBUILDER or its help.

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NEC Express5800/R120d-1M User Manual Page 37